Collections Specialist

ECCMSI; Pasig; On-site; PHP 279,000 - 446,000; Full time

Job summary

Executive Collection and Credit Management Services, Inc. (ECCMSI) is seeking a Collections Specialist for an on-site role in Pasig.

The position focuses on managing a portfolio of accounts to ensure timely payments, negotiating plans with customers, and documenting all actions in the collections system. Candidates should be able to work independently in a fast-paced environment, demonstrate strong communication and negotiation skills, and collaborate with internal teams to resolve disputes and

Qualifications

• Must manage multiple accounts and meet collection goals.

Responsibilities

• Manage and maintain a portfolio of accounts to ensure timely collection of payments.
• Communicate effectively with customers to resolve payment issues and negotiate payment plans.
• Monitor aging reports to identify delinquent accounts and initiate collection efforts.
• Document all interactions and progress in the collection system accurately.
• Collaborate with internal teams to facilitate resolution of disputes and enhance the collections process.

Skills

Communication skills

Negotiation skills

Customer-focused approach

Attention to detail

Education

High School diploma

Tools

Collection software

Financial databases

Job description

Executive Collection and Credit Management Services, Inc.

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Description

• Manage and maintain a portfolio of accounts to ensure timely collection of payments.
• Communicate effectively with customers to resolve payment issues and negotiate payment plans.
• Monitor aging reports to identify delinquent accounts and initiate collection efforts.
• Document all interactions and progress in the collection system accurately.
• Collaborate with internal teams to facilitate resolution of disputes and enhance the collections process.

Requirements

• Job Title: Collections Specialist
• Job Function: Collections Management
• Responsibilities and Duties: Proven ability to manage multiple accounts and meet collection goals.
• Qualities and Traits: Strong communication and negotiation skills with a customer-focused approach.
• Qualities and Traits: Detail-oriented with exceptional organizational skills.
• Qualities and Traits: Ability to work independently and proactively in a fast-paced environment.
• Job Function: Proficiency in using collection software and financial databases.