Collections Lead: Drive Cash Flow & Team Performance

AIA (Web); Makati; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

MediCard Phils., Inc. invites applications for a Collections Lead in Manila. You will manage the end-to-end collections process, supervise the collections team, and drive strategies to reduce bad debt while maintaining positive partner relationships.

Responsibilities include monitoring aging, reporting to the AVP, collaborating with billing, customer service, and finance, and ensuring compliance with contractual terms and regulations. A healthcare collections background is preferred.

Qualifications

• Bachelor’s degree in finance, accounting, business or related field.
• 5+ years in collections, with at least 2 years in a supervisory role.
• Experience in healthcare collections is highly preferred.
• Strong negotiation and conflict resolution skills; data-driven mindset.
• Excellent communication and ability to collaborate across teams.

Responsibilities

• Oversee end-to-end collections process for all accounts to ensure timely payments.
• Lead, coach, and supervise the collections team with performance evaluations.
• Develop and implement strategies to reduce outstanding receivables and overdue accounts.
• Collaborate with billing, customer service, and finance to address issues and improve cash flow.
• Monitor aging, analyze collections data, and report to AVP on performance metrics.
• Ensure compliance with contracts and regulatory requirements in collections.

Skills

Negotiation

Conflict resolution

Data analysis

Communication

Team collaboration

Collections software

Education

Bachelor’s degree in finance, accounting, business

Job description

MediCard Phils., Inc. invites applications for a Collections Lead in Manila. You will manage the end-to-end collections process, supervise the collections team, and drive strategies to reduce bad debt while maintaining positive partner relationships.

Responsibilities include monitoring aging, reporting to the AVP, collaborating with billing, customer service, and finance, and ensuring compliance with contractual terms and regulations. A healthcare collections background is preferred.