A financial services company in Makati is looking for a skilled collections manager. You will manage and oversee collection processes to ensure timely payment from clients, analyze account discrepancies, and resolve customer inquiries professionally. The ideal candidate will have a Bachelor's degree and 5–8 years of experience in collections or financial services, demonstrating strong negotiation skills and the ability to handle conflict resolution in a fast-paced environment.
Qualifications
5–8 years of relevant experience in collections or financial services.
Ability to work independently and as part of a team.
Experience in maintaining accurate records of customer interactions and transactions.
Responsibilities
Manage and oversee collection processes to ensure timely payment from clients.
Collaborate with the finance team to develop effective collection strategies.
Resolve customer inquiries and disputes professionally to maintain relationships.
Skills
Strong negotiation skills
Conflict resolution
Detail-oriented
Self-motivated
Education
Bachelor’s degree in Finance, Business Administration, or a related field
Job description
A financial services company in Makati is looking for a skilled collections manager. You will manage and oversee collection processes to ensure timely payment from clients, analyze account discrepancies, and resolve customer inquiries professionally. The ideal candidate will have a Bachelor's degree and 5–8 years of experience in collections or financial services, demonstrating strong negotiation skills and the ability to handle conflict resolution in a fast-paced environment.