Collections Associate | HYBRID | BGC

Asticom Technology Inc; Taguig; Hybrid; PHP 335,000 - 558,000; Full time

Job summary

Asticom Technology Inc. is seeking a Collections Associate in Metro Manila who can manage merchant accounts receivable, analyze performance, and support collection strategies.

You will prepare reports, monitor KPIs, test system changes, maintain dashboards, and ensure accurate data in the master database for informed management decisions.

Ideal candidates have 1–2 years in collections, a Finance/Accounting/Business degree, and strong MS Excel skills.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or a related field.
• 1–2 years of work experience in collections or accounts receivable.
• Strong analytical, data monitoring, and problem-solving skills.
• Detail-oriented with ability to maintain accurate records and databases.
• Proficiency in MS Excel and MS Office.

Responsibilities

• Execute collection activities for merchants with long-outstanding AR and monitor collection-related concerns to support timely resolution.
• Conduct detailed collection analysis to ensure the accuracy, quality, and reliability of collection data.
• Monitor collection performance against established targets and provide in-depth analysis to identify trends, process gaps, and opportunities for improvement.
• Prepare, analyze, and submit collection reports and KPI data to support management strategies and decision-making.
• Support system enhancements by preparing test data and participate in User Acceptance Testing (UAT).
• Monitor and take ownership of relevant collection issues, coordinating with stakeholders for timely resolution.
• Develop and maintain monitoring tools that track collection trends and KPIs.
• Recommend improvements in data monitoring, maintenance, and reporting processes.
• Maintain the accuracy and integrity of collection dashboards and merchant master data.

Skills

Collection operations

Data analysis

KPI monitoring

Reporting

System testing

Process improvement

Dashboard management

Communication

Education

Bachelor's degree in Finance, Accounting, Business

Tools

MS Excel

MS Office

Job description

Role Overview

Are you a detail-oriented finance professional with strong analytical, data monitoring, and collections skills?

We are hiring a Collections Associate to support the implementation of collection strategies, reduce outstanding accounts receivable, and ensure the achievement of collection-related Key Performance Indicators (KPIs).

You will be responsible for managing collection activities, analyzing collection performance, preparing reports, monitoring merchant accounts, and supporting process and system improvements to ensure accurate and efficient collection operations.

What You’ll Do

• Collection Operations: Execute collection activities for merchants with long-outstanding accounts receivable (AR) and monitor collection-related concerns to support timely resolution.


• Collection Analysis: Conduct detailed collection analysis to ensure the accuracy, quality, and reliability of collection data.


• KPI & Performance Monitoring: Monitor collection performance against established targets and provide in-depth analysis to identify trends, process gaps, and opportunities for improvement.


• Reporting & Data Management: Prepare, analyze, and submit collection reports and KPI data to support management strategies and decision-making.


• System Enhancement & Testing: Support system enhancements by preparing appropriate test data aligned with system requirements and participate in User Acceptance Testing (UAT).


• Issue Resolution: Monitor and take ownership of relevant collection issues, coordinating with stakeholders to ensure timely resolution.


• Monitoring Tools: Develop and maintain monitoring tools that effectively track collection trends and key performance indicators.


• Process Improvement: Recommend improvements in data monitoring, maintenance, and reporting processes to improve accessibility, accuracy, and efficiency.


• Database & Dashboard Management: Maintain the accuracy and integrity of collection dashboards and ensure the correct entry and tagging of merchants in the master database.

What We’re Looking For

• Education: Bachelor’s Degree graduate, preferably in Finance, Accounting, Business, or a related field.


• Experience: At least 1-2 years of work experience in collections, accounts receivable, finance, accounting, or related functions.


• Analytical Skills: Strong data monitoring, analytical, and problem-solving skills with the ability to interpret collection trends and performance.


• Microsoft Office: Proficient in MS Office applications, particularly MS Excel.


• Data Management: Strong attention to detail and ability to maintain accurate and reliable collection records and databases.


• Core Competencies: Strong communication, coordination, organizational, analytical, and problem-solving skills.


• Process Improvement: Ability to identify process gaps and recommend practical improvements to collection monitoring and reporting processes.