Collections Analyst – Invoices to Cash (Night Shift)

Johnson & Johnson; Taguig; On-site; PHP 391,000 - 614,000; Full time

Job summary

Johnson & Johnson in Taguig, Philippines, is seeking an Invoice to Cash Analyst (Collections) to join Global Finance. You will handle end‑to‑end collections and disputes for high‑volume portfolios within the I2C process, reporting to the I2C Senior Team Lead.

The role requires a bachelor’s degree in Accounting/Finance and English proficiency; night shift and on‑site work are expected, with potential hybrid arrangements.

Qualifications

• Bachelor’s degree in Accounting or Finance.
• CPA, CMA, MBA or other relevant professional certifications preferred.

Responsibilities

• Execute end‑to‑end Collections and Dispute processing for high‑volume, low‑value portfolios.
• Perform collections reminders, follow‑ups, and dunning per defined playbooks and instructions.
• Monitor overdue balances, payment trends, and customer responses through dashboards and reports.
• Reconcile incoming payments promptly; identify basic disputes for escalation.
• Deliver and track performance against assigned metrics; support financial closing activities.
• Utilize AR systems and automation tools to execute collections activities efficiently.

Skills

Customer engagement

Negotiation

Analytical skills

English communication

Team collaboration

Education

Bachelor's degree

CPA/CMA/MBA

Tools

ERP systems

Automation tools

Job description

Johnson & Johnson in Taguig, Philippines, is seeking an Invoice to Cash Analyst (Collections) to join Global Finance. You will handle end‑to‑end collections and disputes for high‑volume portfolios within the I2C process, reporting to the I2C Senior Team Lead.

The role requires a bachelor’s degree in Accounting/Finance and English proficiency; night shift and on‑site work are expected, with potential hybrid arrangements.