Collection Field Officers in BUKIDNON

BillEase; Valencia; On-site; PHP 156,000 - 234,000; Full time

Job summary

Billease is seeking a field collection specialist to engage with customers, assess their stories, and propose workable repayment solutions. The role requires handling overdue accounts and following up on promises, with emphasis on resolving delinquencies promptly.

Local knowledge of Valencia City, Bukidnon, and mobility to visit customers are essential. Candidate should have field collection experience, a valid driving license, own motorcycle, and basic computer literacy in MS Office and Google

Qualifications

• Field collection experience is required.
• Has a valid/updated Driving License and should own a motorcycle.
• Computer literate: know how to do basic MS Office, Google Suite application.

Responsibilities

• Contact delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayment promises for past due payments.
• Identify and uncooperative customers to Legal.

Skills

Field collection

Customer communication

Problem solving

Tools

MS Office

Google Suite

Job description

About Us

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

The Job

• Contact delinquent customers to discuss account status.

• Inform and assess the customer's story and suggest a beneficial solution.

• Follow up on repayment promises for past due payments.

• Identify and uncooperative customers to Legal.

The Ideal Candidate

• You should reside in VALENCIA CITY, BUKIDNON

• Field collection experience is required

• Has a valid/updated Driving License and should own a motorcycle

• Computer literate: know how to do basic MS Office, Google Suite application