Collection Analyst | Hybrid | HMO & Life Insurance

Manpower Outsourcing Services, Inc.; Metro Manila; Hybrid; PHP 391,000 - 725,000; Full time

Benefits offered by this job

HMO on Day 1

Life Insurance

Monthly meal allowance PHP 1,650

Sick Leave and Vacation Leave

Night shift differential

Global healthcare organization

Job summary

Manpower Outsourcing Services, Inc. is seeking an Analyst 2, Accounts Receivable to manage customer collections, drive cash flow, and support AR operations. The ideal candidate will have strong analytical skills, stakeholder management abilities, and experience in collections and receivables management.

Night shift with hybrid work is required; ERP experience is a plus. This role offers growth within a globally recognized healthcare organization and exposure to diverse AR processes.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 2 to 5 years of experience in Accounts Receivable, Collections, Order-to-Cash (O2C), or related finance functions.
• Proven experience in a Collections Analyst role is highly preferred.
• Strong analytical and problem solving skills.
• Excellent communication and stakeholder management abilities.
• Experience working with ERP systems is an advantage.
• Willing to work on a night shift schedule and under a hybrid work arrangement.

Responsibilities

• Manage customer collections and open receivables through proactive follow-ups and customer engagement.
• Negotiate payment arrangements and resolve customer disputes effectively.
• Drive desired customer payment behavior to maximize cash flow and improve Days Sales Outstanding (DSO).
• Monitor collection performance and ensure compliance with Service Level Agreements (SLAs).
• Perform accounts receivable forecasting and trend analysis.
• Conduct root cause analysis related to payment behavior and collection issues.
• Participate in special projects aimed at improving collection strategies, cash flow, and overall Accounts Receivable processes.

Skills

Analytical skills

Problem solving

Communication

Stakeholder management

Education

Bachelor's degree in Accounting, Finance, Business Administration, or a related field

Tools

ERP systems

Job description

About the role

We are looking for an experienced Analyst 2, Accounts Receivable to manage customer collections, drive cash flow improvement, and support accounts receivable operations. The ideal candidate will have strong analytical skills, excellent stakeholder management abilities, and experience in collections and receivables management.

Key responsibilities

• Manage customer collections and open receivables through proactive follow-ups and customer engagement
• Negotiate payment arrangements and resolve customer disputes effectively
• Drive desired customer payment behavior to maximize cash flow and improve Days Sales Outstanding (DSO)
• Monitor collection performance and ensure compliance with Service Level Agreements (SLAs)
• Perform accounts receivable forecasting and trend analysis
• Conduct root cause analysis related to payment behavior and collection issues
• Participate in special projects aimed at improving collection strategies, cash flow, and overall Accounts Receivable processes

About you

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 2 to 5 years of experience in Accounts Receivable, Collections, Order-to-Cash (O2C), or related finance functions.
• Proven experience in a Collections Analyst role is highly preferred.
• Candidates who can start immediately will have an advantage.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience working with ERP systems is an advantage.
• Willing to work on a night shift schedule and under a hybrid work arrangement.

Benefits

• HMO and Life Insurance coverage effective on Day 1 (Employee only)
• Government-mandated benefits
• PHP 1,650 Monthly Meal Allowance
• 15 Sick Leave and 15 Vacation Leave (pro-rated per annum, eligible after 6 months)
• 10% Night Differential (if applicable)
• Opportunity to work with a globally recognized healthcare organization