Cold Storage Operations Lead: Inventory & Customer Success

AyalaLand Logistics Holdings Corp.; Biñan; On-site; PHP 360,000 - 480,000; Full time

Job summary

AyalaLand Logistics Holdings Corp. in Laguna/Biñan is seeking an Operations Officer (Cold Storage) to support daily operations at the assigned cold storage facility.

You will work with the Operations Manager to ensure timely service delivery, quality, and contribution to financial targets. You will supervise forklift operators, QA, and documentation staff, ensure compliance with NMIS, BFAR, BPI, and FDA, and coordinate across departments to meet customer needs.

Qualifications

• Graduate in Business Administration or Logistics Operations or related field
• At least 2 years experience in manufacturing, food production or operations
• Preferably from cold storage logistics background
• Experience in distribution center is a plus
• Good communication, coordination, and customer service skills
• Willing to work weekends and holidays or on-call

Responsibilities

• Supervise forklift operator, QA, checker and documentation staff; monitor inventory for inbound/outbound activities and renewals of service contracts
• Ensure compliance with NMIS, BFAR, BPI, FDA, and renewals for the facility
• Oversee end-to-end leasing process with Operations Manager/Supervisor
• Market the facilities to maximize capacity and fill available space
• Liaise with other departments to address customer concerns
• Facilitate weekly operations updates and report to Management on statistics and concerns
• Assist in budgets and forward planning

Skills

Communication skills

Coordination

Customer service

Flexibility

Education

Business Administration or Logistics Operations or related field

Job description

AyalaLand Logistics Holdings Corp. in Laguna/Biñan is seeking an Operations Officer (Cold Storage) to support daily operations at the assigned cold storage facility.

You will work with the Operations Manager to ensure timely service delivery, quality, and contribution to financial targets. You will supervise forklift operators, QA, and documentation staff, ensure compliance with NMIS, BFAR, BPI, and FDA, and coordinate across departments to meet customer needs.