Cloud Solutions Architect & Trusted Advisor

Amazon; Taguig; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a technically proficient Technical Account Manager to help customers adopt cloud computing, design scalable architectures, and diagnose issues across AWS services. You will partner with customers and internal teams to deliver best-practice guidance and operational support, traveling as needed (about 10%+).

You will serve as a trusted advisor, balancing customer needs with AWS best practices, while communicating complex concepts clearly to diverse audiences

Qualifications

• 5+ years experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, Service Delivery Manager etc.
• Expertise in two or more technical domains (e.g. System administration, networking, programming, dev ops, security, compute, storage, databases, big data, analytics, etc.)
• Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
• Ability to juggle tasks and projects in a fast-paced environment

Responsibilities

• Build a strong foundation of knowledge around AWS cloud services and the cloud ecosystem
• Work with customers of all sizes to execute on the Enterprise Support value proposition of AWS
• Assist with operational support needs for customers already using AWS
• Collaborate with experienced technical account managers to craft and share best-practice knowledge amongst the AWS communities
• Act as a technical liaison between customers, service engineering teams and support
• Effectively represent AWS within a customer’s environment, and drive discussions regarding incidents, trade-offs and risk management

Skills

Technical account management

Cloud computing

Customer-facing experience

Communication skills

Project juggling

Education

Bachelor's degree in engineering, computer science, or equivalent STEM field

Tools

AWS services

Job description

Amazon Web Services (AWS) is seeking a technically proficient Technical Account Manager to help customers adopt cloud computing, design scalable architectures, and diagnose issues across AWS services. You will partner with customers and internal teams to deliver best-practice guidance and operational support, traveling as needed (about 10%+).

You will serve as a trusted advisor, balancing customer needs with AWS best practices, while communicating complex concepts clearly to diverse audiences