CLM Senior Specialist

The Citco Group Limited; Makati; On-site; PHP 700,000 - 1,050,000; Full time

Benefits offered by this job

Training and education support

Flexible working arrangements

Accommodations for candidates with a24

Diversity & inclusion

Job summary

Citco is seeking a KYC Senior Specialist to manage and maintain client documentation within the CLM team, ensuring AML/KYC compliance across the client lifecycle.

You will guide Junior KYC/AML Officers, validate documentation, and coordinate with global team members. Strong English, detail‑oriented, and proactive process improvement are essential.

Qualifications

• Bachelor or Master’s degree in Legal or Business Administration.
• Minimum of 2 years’ experience in CDD, AML/CTF.
• Experience in fiduciary services, alternative asset servicing and other financial services.
• Proficient in Microsoft Office 2016 or higher, such as Outlook, Word, Excel.
• Strong English communication skills, both verbal and written.
• ACAMS Certification and knowledge of FATCA/CRS advantageous.

Responsibilities

• Process and maintain the customer’s KYC documents throughout the client lifecycle.
• Serve as point of contact for CLM team members globally.
• Provide guidance to Junior KYC/AML Officers to meet standards.
• Validate, verify, analyze and process KYC documentation and tax forms.
• Maintain electronic client records and hierarchies in line with KYC docs.
• Ingest and index documents and initiate workflows in the application.
• Conduct gap analysis on documentation versus CDD requirements.
• Escalate to the line manager and report timely.

Skills

MS Office

Interpersonal skills

Verbal and written English

Problem solving

Attention to detail

Time management

Education

Bachelor or Master’s degree in Legal or Business Administration

Tools

Microsoft Office 2016+

Job description

Job Description

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

About The Team & Business Line

The Client Lifecycle Management (“CLM”) team is part of the Citco Group of companies (“Citco”) and is responsible for the onboarding and ongoing due diligence of Citco Banking and Fund Administration clients in accordance with anti-money laundering (“AML”) and know your customer (KYC) regulations. The main objective of the CLM team is to protect Citco and the Financial Industry for being used for money laundering and terrorist financing purposes. Within the CLM team we drive the performance of employees through programs, team interventions, coaching and training, continuously assess the needs of the organization, design best practice in-house training programs and manage the development and delivery lifecycle through to supporting transfer of learning and evaluation.

For more information about Citco, please visit www.citco.com

Responsibilities

• The KYC Senior Specialist is in charge of processing the customer’s documents and its continuous maintenance during the customers’ life cycle. This role entails execution of day-to-day operations and controls within the given timeframe. In addition, the candidate maintains contacts with various CLM team members and provides guidance and support to the Junior KYC\AML Officers.
• Will serve as point of contact for CLM team members globally
• Provide daily support and guidance to the Junior KYC\AML Officers in order to meet the operational standards
• Validate, verify, analyze and process the KYC documentation
• Validate and process Tax forms and Questionnaires
• Maintain the electronic client records and hierarchies in line with the KYC documentation as well as Tax forms
• Will ingest and index the documents
• Initiate specific workflows within the designated application upon receipt of requests
• Conduct gap analysis on the currently available documentation and CDD specific requirement
• Perform above tasks accurately within the given time frame/ deadline
• Perform at the end-of-day control on own-data input for accuracy and completeness
• Perform at the end-of-day control on data input of Junior KYC\AML Officers for accuracy and completeness
• Will professionally respond to emails and telephone requests of internal stakeholders
• Perform tasks conform policies, procedures and guidelines
• Submit timely reporting and escalating to the appropriate line manager

Qualifications

• Bachelor or Masters degree in Legal or Business Administration
• Minimum of 2 years’ experience in the fields of CDD, AML/CTF
• Experience in fiduciary services, alternative asset servicing and other financial services
• Proficient in Microsoft office 2016 or higher, such as Outlook, Word, Excel
• Have strong proficiency in interpersonal and communication skills including verbal and written English
• Excellent problem solving skills coupled with analytical skills
• Good planning and time management skills (multitasking on daily basis)
• Have a high level of attention to detail and accuracy
• Pro‑active in raising potential improvements on the process performed
• ACAMS Certification and knowledge of FATCA and CRS which are an advantage

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.