Clinical Training & Quality Assurance Manager

Belo Medical Group; San Juan; On-site; PHP 600,000 - 1,100,000; Full time

Job summary

Belo Medical Group is seeking a Medical Training & Clinical Standards Manager to unify clinical practice across clinics and safeguard patient care quality.

The role leads medical training, sets clinical standards, oversees quality assurance, and ensures compliance. You will collaborate with medical leadership, HR, and clinic teams to implement training programs, monitor performance, and drive ongoing clinical improvement.

Qualifications

• Bachelor's degree in a healthcare or related field.
• 3–5 years of experience in healthcare training, clinical operations, quality assurance, or a similar role.
• Knowledge of medical training, adult learning principles, and clinical education.
• Experience with clinical standards, patient safety, quality assurance, and compliance.
• Strong communication, organization, and coordination skills.
• Ability to analyze data, monitor compliance, and manage multiple priorities.
• High level of professionalism, integrity, and commitment to patient safety and quality care.

Responsibilities

• Plan and manage the annual training calendar for doctors, including CME, ADEPT, and procedure-specific training.
• Identify learning and development needs with leadership and HR.
• Manage CPD accreditation for eligible training programs.
• Maintain training materials, attendance records, assessments, certifications, and other learning documentation.
• Track completion of required training and monitor compliance.
• Evaluate the effectiveness of training through assessments, feedback, and clinical performance.
• Maintain and regularly review clinical standards, consent forms, and related documentation.
• Monitor compliance with patient care activities, including care calls and post-procedure follow-ups.
• Track clinical quality indicators such as complications, adverse events, and physician performance trends.
• Conduct audits to ensure compliance with clinical standards and identify opportunities for improvement.
• Support quality improvement initiatives by using audit results, patient feedback, and clinical data.
• Help maintain emergency response protocols and ensure clinics are prepared.
• Escalate significant patient safety, quality, or compliance concerns to medical leadership.
• Work closely with doctors, clinic operations, HR, commercial teams, and medical leadership to implement training and clinical standards consistently across all clinics.
• Support the rollout of new clinical procedures, policies, and quality initiatives.

Skills

Training program design

Quality assurance

Clinical governance

Data analysis

Stakeholder collaboration

Patient safety

Education

Bachelor's degree in Medicine, Nursing, Life Sciences, Healthcare Management, Education, or related field

Advanced degree or clinical background (advantage)

Job description

Belo Medical Group is seeking a Medical Training & Clinical Standards Manager to unify clinical practice across clinics and safeguard patient care quality.

The role leads medical training, sets clinical standards, oversees quality assurance, and ensures compliance. You will collaborate with medical leadership, HR, and clinic teams to implement training programs, monitor performance, and drive ongoing clinical improvement.