Clinical Practice Manager (PH RN/US RN)

Concentrix; Manila; On-site; PHP 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Health benefits

Job summary

Concentrix is seeking a Senior Nursing Education and Governance Leader in Metro Manila. You will establish enterprise clinical standards, drive governance initiatives, and align programs with client requirements. A strong background in nursing education, leadership, and regulatory compliance is required.

The role focuses on competency development, accreditation readiness, and digital transformation to enhance patient care and workforce performance across healthcare programs.

Qualifications

• BSN required with MSN/MAN; PhD/EdD highly preferred.
• Active RN license is required; USRN license preferred but not required.
• 8–10 years progressive nursing experience; 1–2 years bedside acute care.
• Experience as Clinical Instructor, Nurse Educator, or Nursing Leadership required.

Responsibilities

• Establish and govern enterprise clinical practice standards, policies, and guidelines.
• Lead Nursing Governance initiatives for accountability and patient-centered care.
• Standardize clinical practices across programs and ensure client alignment.
• Design and oversee enterprise clinical competency frameworks and assessments.
• Partner to ensure workforce readiness and clinical capability development.
• Oversee accreditation readiness and regulatory compliance activities.
• Lead digital transformation and AI enablement in clinical education and governance.
• Mentor clinical leaders and collaborate with cross-functional stakeholders.

Skills

RN license

Nursing leadership

Clinical education

Governance

Education

Bachelor of Science in Nursing (BSN)

Master's degree in Nursing (MSN/MAN)

Doctorate (PhD, DNP, DNS, EdD)

Job description

• Bachelor of Science in Nursing (BSN) required.


• Master's degree in Nursing (MSN/MAN) is required.


• Doctorate (PhD, DNP, DNS, EdD, or equivalent) is highly preferred.


• Active Registered Nurse (RN) license required.


• U.S. Registered Nurse (USRN) license preferred but not required

Experience

• Minimum of 8–10 years of progressive nursing experience.


• Minimum of 1-2 years of direct bedside clinical experience is required in an acute care, specialty care, or other relevant clinical setting.


• Experience as a Clinical Instructor, Nurse Educator, Nursing Faculty, Staff Development Specialist, or Professional Practice Leader is required.


• Minimum of 5 years of leadership experience in Clinical Education


• Professional Practice, Quality, Accreditation, Clinical Governance, or Nursing Leadership.


• Experience supporting U.S. healthcare payer or provider operations is highly preferred

Key Responsibilities

Clinical Practice & Professional Governance

• Establish and govern enterprise clinical practice standards, policies, procedures, and evidence-based clinical guidelines.


• Lead Professional Nursing Governance initiatives that promote accountability, clinical excellence, ethical practice, and patient-centered care.


• Standardize clinical practices across healthcare programs and service lines while ensuring alignment with organizational objectives and client requirements.


• Serve as the organization's clinical authority on professional nursing practice.

Clinical Competency & Workforce Development

• Design and oversee enterprise clinical competency frameworks, competency assessments, validation processes, and certification programs.


• Lead peer review, clinical calibration, competency validation, and professional development initiatives.


• Develop standardized clinical onboarding, continuing education, and competency maintenance programs.


• Partner with Clinical Training & Quality to ensure workforce readiness and clinical capability development.

Accreditation, Regulatory & Compliance

• Lead organizational readiness for NCQA, URAC, CMS, Joint Commission, and other applicable accreditation or regulatory requirements.


• Oversee clinical audits, policy reviews, documentation standards, and compliance initiatives.


• Ensure clinical programs remain aligned with current healthcare regulations, professional standards, and evidence-based practice.

Clinical Content & Knowledge Management

• Oversee development, review, and governance of clinical policies, clinical guidelines, job aids, learning resources, and knowledge repositories.


• Ensure clinical content reflects current evidence-based practice, client requirements, and regulatory expectations.


• Support development of clinical simulations, competency assessments, and standardized clinical learning resources.

Clinical Quality & Performance Improvement

• Partner with Clinical Training, Quality, and Operations to improve workforce competency, clinical performance, and quality outcomes.


• Analyze quality trends, competency data, audit findings, and performance metrics to recommend strategic improvements.


• Lead initiatives that strengthen clinical governance, patient safety, and operational excellence.

Digital Transformation & AI Enablement

• Lead the integration of digital technologies and AI-enabled solutions to strengthen clinical practice, competency management, knowledge management, and workforce development.


• Champion innovation through the adoption of digital learning platforms, automation, analytics, and emerging healthcare technologies.


• Promote the responsible, ethical, and secure use of Artificial Intelligence (AI) in clinical education, competency management, documentation, and clinical governance.


• Partner with Technology, Clinical Training & Quality, and Operations teams to implement digital solutions that improve collaboration, learning effectiveness, and clinical performance.


• Monitor emerging healthcare technologies and industry trends to continuously enhance organizational clinical capabilities.

Leadership & Stakeholder Management

• Provide strategic guidance to Operations, Training, Quality, Recruitment, Compliance, and Executive Leadership on clinical practice standards and professional nursing governance


• Build collaborative partnerships with physicians, nursing leaders, clients, and cross-functional stakeholders.


• Represent the organization during client meetings, accreditation activities, governance discussions, and strategic clinical initiatives.


• Mentor clinical leaders and foster a culture of continuous learning, innovation, and professional excellence.


• Establish and maintain enterprise clinical practice standards across all clinical healthcare programs.


• Develop and sustain clinical policies, guidelines, and evidence-based best practices.


• Standardize clinical workflows and clinical decision-making frameworks enterprise-wide.


• Serve as the organization's primary clinical subject matter expert and clinical authority.


• Ensure alignment with client requirements and professional nursing practice standards.