Clinical Documentation Improvement Manager

MicroSourcing International; Taguig; Hybrid; PHP 2,000,000 - 3,000,000; Full time

Benefits offered by this job

Healthcare coverage Day 1

Paid time off (cash conversion)

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing in Taguig City, Philippines, is seeking a Clinical Documentation Improvement (CDI) Manager to lead the day‑to‑day CDI operations, ensure accurate and compliant documentation, and support quality patient care as well as revenue cycle performance.

This hybrid, night‑shift role offers above‑market compensation, healthcare coverage from day one for you and dependents, paid time off with cash conversion, group life insurance, and performance bonuses, plus strong opportunities for career

Qualifications

• Minimum 3 years inpatient CDI management or operational leadership.
• Minimum 2 years acute care clinical experience in hospital setting (ICU or Med-Surg).
• Active RN license (PHRN) or USRN license.

Responsibilities

• Oversee daily CDI operations and monitor team performance.
• Review denials with Billing and Revenue Cycle to identify root causes and drive improvements.
• Ensure CDI policies and coding guidelines remain compliant with current regulations.

Skills

CDI management

Leadership

English communication

Revenue Cycle Management knowledge

Education

BSN/Registered Nurse

PRC/USRN license

CCDS/CDIP/CCS certification

Tools

Epic EMR

Cerner EMR

Meditech EMR

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position:

Clinical Documentation Improvement (CDI) Manager

Location:

BGC, Taguig City

Work setup & shift:

Hybrid, Night shift

Why join MicroSourcing?

You’ll Have

Competitive Rewards:

Enjoy above-market compensation, healthcare coverage on Day 1 for you and one or more dependents, paid time off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit:

Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony:

Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth:

Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork:

Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Clinical Documentation Improvement (CDI) Manager, you will lead the day-to-day operations of the CDI team, ensuring accurate, compliant, and timely clinical documentation that supports quality patient care, coding accuracy, and revenue cycle performance.

Specifically, You Will

• Oversee daily CDI operations, assign priorities, monitor team performance, and ensure operational goals are achieved.
• Review and resolve documentation and coding-related denials by collaborating with Billing, Accounts Receivable, and Revenue Cycle teams to identify root causes and implement process improvements.
• Ensure CDI policies, coding guidelines, and documentation standards remain compliant with current regulatory and industry requirements.
• Monitor key performance indicators (KPIs) and present operational updates, team performance, and improvement initiatives to leadership.
• Collaborate with Health Information Management (HIM), Revenue Integrity, Coding, Billing, and IT teams to support accurate documentation, clean claims, and system optimization.
• Lead coaching, mentoring, and professional development initiatives for CDI supervisors, trainers, and specialists while supporting succession planning.
• Partner with physicians, nurses, and other healthcare professionals to obtain timely documentation clarification that accurately reflects patient care.

What You Need

Non-negotiables

• At least 3 years of inpatient CDI management or operational leadership experience.
• Minimum of 2 years of acute care clinical experience in a hospital setting, preferably in ICU or Medical-Surgical units.
• Bachelor of Science in Nursing (BSN).
• Active Professional Regulation Commission (PRC) Registered Nurse (PHRN) license or active USRN license.
• Current professional certification such as CCDS, CDIP, or CCS.
• Strong knowledge of Revenue Cycle Management (RCM), ICD-10-CM/PCS coding, MS-DRG methodology, and risk adjustment.
• Experience using hospital electronic medical record (EMR) systems such as Epic, Cerner, or Meditech.
• Excellent written and verbal English communication skills (minimum CEFR B2 level).

Preferred Skills/expertise

• Master's degree or advanced professional qualification in healthcare, business, or a related field.
• Advanced knowledge of CDI and coding technologies, as well as Microsoft Office applications.
• Proven leadership experience managing teams, driving operational improvements, and influencing cross-functional stakeholders.
• Strong analytical, critical thinking, problem-solving, and decision-making skills.
• Experience working in a fast-paced, matrixed healthcare environment.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We create opportunities for everyone to thrive by embracing different perspectives and fostering an inclusive workplace.

At MicroSourcing, equality is more than a slogan—it's our commitment and our way of life. Here, we don't just accept your authentic self—we celebrate it, recognizing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%!

For more information, visit www.microsourcing.com.

Terms and conditions apply.