Clinic Operations & Patient Experience Lead

The Medical City; Cebu City; On-site; PHP 446,000 - 781,000; Full time

Job summary

The Medical City Clinic in Cebu is seeking a Clinic Manager for Ayala Bloc Cebu to oversee day-to-day clinic operations, drive profitability, and ensure efficient patient care. The role requires strong leadership to align staff performance with budget targets and quality standards.

Key duties include monitoring financial results, improving processes, and ensuring compliance with regulatory health protocols. Experience in supervisory roles and a valid PRC license are preferred.

Qualifications

• Must have health allied degree and PRC license.
• Experience in supervisory/managerial role is preferred.
• Strong communication and leadership abilities required.

Responsibilities

• Plans, executes, and monitors financial targets according to budget.
• Develops and maintains customer service standards and processes.
• Creates proactive plans to improve customer service and satisfaction.
• Ensures compliance with latest health regulations and public health protocols.
• Monitors and improves systems to enhance patient care quality.

Skills

Proficient management and comms

Customer service skills

Problem solving & decision making

Education

Health allied degree

PRC license

Job description

The Medical City Clinic in Cebu is seeking a Clinic Manager for Ayala Bloc Cebu to oversee day-to-day clinic operations, drive profitability, and ensure efficient patient care. The role requires strong leadership to align staff performance with budget targets and quality standards.

Key duties include monitoring financial results, improving processes, and ensuring compliance with regulatory health protocols. Experience in supervisory roles and a valid PRC license are preferred.