Clinic Operations & Patient Care Manager

The Medical City; Quezon City; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

The Medical City Clinic in Alimall is seeking a Clinic Manager to oversee the day-to-day operations of the Alimall clinic, ensuring profitability and efficiency.

You will plan and monitor financial targets, lead customer service initiatives, and ensure compliance with regulatory requirements and public health protocols. The role focuses on improving patient care through optimized processes and team leadership.

Qualifications

• Graduate of health allied course with valid PRC license.
• At least five years of supervisory/managerial experience.
• Desirable at least one year of industrial related work as Manager.

Responsibilities

• Plans, executes, and monitors financial and business targets according to approved budget
• Develops and monitors customer service standards including processes and systems
• Creates proactive plans to continuously enhance the level of customer service and satisfaction
• Aligns the business on the latest regulatory requirements and public health protocols
• Monitor, improve and document systems and processes to improve organizational effectiveness and to enhance the quality of patient care

Skills

Management skills

Customer service

Problem solving

Education

Health allied degree

Job description

The Medical City Clinic in Alimall is seeking a Clinic Manager to oversee the day-to-day operations of the Alimall clinic, ensuring profitability and efficiency.

You will plan and monitor financial targets, lead customer service initiatives, and ensure compliance with regulatory requirements and public health protocols. The role focuses on improving patient care through optimized processes and team leadership.