Client Tools & Training Consultant

126 Northern Operating Srvs Asia; Manila; On-site; PHP 420,000 - 700,000; Full time

Job summary

Northern Trust Manila is seeking a dedicated professional to provide comprehensive support for enterprise tools and related applications. The role emphasizes collaboration with global teams, training material development, and client-facing demos to ensure successful adoption of technology across the organization.

The ideal candidate will have 1–3 years of client-facing tool support, strong communication skills, and a degree or equivalent experience, with a focus on process improvement and

Qualifications

• 1–3 years of experience with tools and applications supporting clients.
• Bachelor’s degree or relevant proven work experience.
• Excellent written and verbal communication skills.

Responsibilities

• Provide comprehensive, timely support for enterprise tools.
• Assist in developing, maintaining, and implementing training materials.
• Perform tools and applications demos to clients.
• Assist in migrating customers onto the tools and applications.
• Provide input and status updates to management as needed.
• Create metrics for the enterprise.

Skills

Communication skills

MS Access

Excel

Analytical skills

Organizational skills

Judgment skills

Education

Bachelor’s degree or equivalent

Tools

None

Job description

Northern Trust Manila is seeking a dedicated professional to provide comprehensive support for enterprise tools and related applications. The role emphasizes collaboration with global teams, training material development, and client-facing demos to ensure successful adoption of technology across the organization.

The ideal candidate will have 1–3 years of client-facing tool support, strong communication skills, and a degree or equivalent experience, with a focus on process improvement and