Client Support Specialist – Healthcare & Finance

Recruitify_HR; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

Recruitify_HR is seeking a customer service professional to provide exceptional support to clients in the healthcare and financial sectors. You will resolve inquiries, inform decisions, and maintain detailed records of interactions.

The role requires strong communication, empathy, and the ability to thrive in a fast-paced environment while collaborating with team members to optimize service delivery.

Qualifications

• Diploma or equivalent experience required.
• 1–3 years of customer service experience, preferably in healthcare or finance.
• Strong communication and interpersonal skills are essential.
• Problem-solving abilities and attention to detail are important.
• Empathetic and patient demeanor, able to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service and support to clients.
• Resolve customer inquiries and issues efficiently, ensuring customer satisfaction.
• Maintain accurate records of customer interactions and transactions.
• Educate clients about products and services to assist decision-making.
• Collaborate with team members to improve service delivery and processes.

Skills

Strong communication and interpersonal

Problem-solving and detail-oriented

Empathetic and patient demeanor

Education

Diploma or equivalent experience

Job description

Recruitify_HR is seeking a customer service professional to provide exceptional support to clients in the healthcare and financial sectors. You will resolve inquiries, inform decisions, and maintain detailed records of interactions.

The role requires strong communication, empathy, and the ability to thrive in a fast-paced environment while collaborating with team members to optimize service delivery.