Client Support Specialist — Remote & Onsite

Snapscale; Davao City; Hybrid; PHP 240,000 - 320,000; Full time

Job summary

Snapscale in the Philippines is seeking motivated customer service representatives to support growing client accounts. You will engage with customers by phone, email, and in-person where applicable, resolve inquiries, and uphold professional service standards.

Ideal candidates have at least 1 year in BPO, are proficient in English, and demonstrate initiative and a positive, helpful attitude. Both onsite and work-from-home options are considered.

Qualifications

• At least 1 year in a BPO or contact center environment.
• Proficient in English with clear communication.
• Proactive, positive attitude and customer-focused.
• Willingness to work onsite and/or from home.

Responsibilities

• Handle customer inquiries by phone, email, and, where applicable, in-person.
• Resolve issues and provide accurate information while maintaining high service standards.
• Represent Snapscale professionally to clients and teammates.

Skills

BPO experience

English proficiency

Customer service orientation

Initiative

Job description

Snapscale in the Philippines is seeking motivated customer service representatives to support growing client accounts. You will engage with customers by phone, email, and in-person where applicable, resolve inquiries, and uphold professional service standards.

Ideal candidates have at least 1 year in BPO, are proficient in English, and demonstrate initiative and a positive, helpful attitude. Both onsite and work-from-home options are considered.