Client Solutions Architect

Private Advertiser; Taguig; Presencial; PHP 1 500 000 - 2 100 000; Tempo integral

Resumo da oferta

Private Advertiser seeks a Client Solutions Architect to drive adoption and value realization of IT solutions for enterprise clients. You will act as a technical advisor and strategic partner, bridging customer needs with our solutions for satisfaction, retention, and growth.

You will lead architectures, guide migrations, and collaborate with pre-sales, delivery, and engineering to ensure successful deployments and measurable ROI.

Qualificações

• Bachelor's degree in Computer Science, IT, Computer Engineering, or a related discipline.
• 5–8+ years in solutions architecture, post-sales technical consulting, database engineering, or customer success architecture in enterprise IT.
• Hands-on experience with EnterpriseDB (EDB) or PostgreSQL and comparable enterprise RDBMS.
• Experience managing database migration pipelines, schema conversions, replication, high-availability architecture, and performance tuning.
• Familiarity with Linux/Unix, Docker, Kubernetes, hybrid cloud infrastructure, and enterprise network integration.
• Strong consultative communication and presentations; capable of executive briefings and stakeholder demos.
• Ability to diagnose complex customer architectural bottlenecks and translate to engineering solutions.
• Proven track record developing customer success roadmaps and adoption KPIs.
• Willing to work on-site and travel in BGC Taguig.

Responsabilidades

• Serve as the primary technical advisor for strategic accounts, ensuring customer success across solution lifecycles.
• Build relationships with client stakeholders to understand business goals and technical requirements.
• Advocate for customer needs to influence product roadmaps and service improvements.
• Design and validate architectures aligned with customer objectives and IT environments.
• Collaborate with pre-sales, delivery, and engineering for seamless deployment and integration.
• Provide hands-on guidance during implementation, migration, and optimization phases.
• Drive engagements focusing on data products such as EDB and enterprise data projects.
• Develop success plans, KPIs, and adoption strategies to maximize ROI.
• Monitor solution performance and recommend enhancements.
• Lead technical workshops, training sessions, and executive briefings to drive adoption.

Conhecimentos

Solutions architecture

Executive briefings

Stakeholder demos

Problem diagnosis

Customer success strategy

Formação académica

Bachelor's degree in Computer Science / IT / Computer Engineering

Ferramentas

PostgreSQL

EnterpriseDB (EDB)

Docker

Kubernetes

Linux/Unix

Descrição da oferta de emprego

JOB SUMMARY:

The Client Solutions Architect plays a critical role in ensuring the successful adoption, integration, and long term value realization of IT solutions for enterprise clients. Acting as both a technical advisor and a strategic partner, the Customer Success Architect bridges the gap between customer needs and the company's solutions, driving customer satisfaction, retention, and growth.

JOB RESPONSIBILITIES:

• Serve as the primary technical advisor for strategic accounts, ensuring customer success across solution lifecycles.

• Build strong relationships with client stakeholders to understand business goals, challenges, and technical requirements.

• Advocate for customer needs internally to influence product roadmaps and service improvements.

• Design and validate solution architectures that align with customer business objectives and IT environments.

• Collaborate with pre-sales, delivery, and engineering teams to ensure seamless solution deployment and integration.

• Provide hands-on guidance during implementation, migration, and optimization phases.

• Drive engagements with a strong focus on data products such as EDB (Enterprise Database) and execute complex enterprise data projects.

• Develop success plans, KPIs, and adoption strategies to maximize customer ROI.

• Monitor solution performance and proactively recommend enhancements.

• Lead technical workshops, training sessions, and executive briefings to drive adoption.

JOB REQUIREMENTS:

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.

• Minimum of 5 to 8+ years of technical experience in solutions architecture, post-sales technical consulting, database engineering, or customer success architecture within an enterprise IT environment.

• Proven, hands-on experience in enterprise data projects, specifically with EnterpriseDB (EDB), PostgreSQL, or comparable enterprise relational database management systems (RDBMS).

• Direct experience managing database migration pipelines, schema conversions, replication, high-availability architecture, and database performance tuning.

• Strong familiarity with Linux/Unix server environments, containerization (Docker, Kubernetes), hybrid cloud infrastructure, and enterprise network integration.

• Strong consultative communication and presentation skills, capable of conducting executive briefings, technical workshops, and stakeholder demos.

• Ability to diagnose complex customer architectural bottlenecks and translate them into actionable engineering solutions.

• Proven track record in developing technical customer success roadmaps, defining measurable adoption KPIs, and driving customer retention.

• Willing to work on-site and willing to travel in BGC Taguig