Client Services & Operations Lead – Corporate & Secretarial

Private Advertiser; Santo Niño 1st; On-site; PHP 5,657,000 - 8,171,000; Full time

Job summary

Private Advertiser is seeking a Client Services & Operations Manager to oversee client relationships and corporate-services operations across Singapore and Malaysia. The role requires hands-on coordination, clear client communication, and escalation handling to keep compliance, billing, and case-management moving on time.

You will coordinate with internal teams, manage renewals, and provide coverage for corporate secretarial tasks when needed.

Qualifications

• Experience in corporate services or professional services environment.
• Client servicing and operations experience preferred.
• Familiarity with corporate secretarial tasks or accounting/audit processes helpful.

Responsibilities

• Manage client inquiries via email, messages, meetings, and complaints for long-tenured clients.
• Identify clients due for Annual Compliance and drive sales opportunities, including quotations and follow-ups.
• Prepare invoices, chase payments, maintain CRM records, and monitor transaction limits.

Job description

Private Advertiser is seeking a Client Services & Operations Manager to oversee client relationships and corporate-services operations across Singapore and Malaysia. The role requires hands-on coordination, clear client communication, and escalation handling to keep compliance, billing, and case-management moving on time.

You will coordinate with internal teams, manage renewals, and provide coverage for corporate secretarial tasks when needed.