Client Service Associate - Quezon Province (CG)

BDO Unibank, Inc; Calauag; On-site; PHP 280,000 - 420,000; Full time

Job summary

The Client Service Associate is responsible for accurate, efficient and timely processing of over‑the‑counter deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the bank’s standards and requirements.

Duties include start- and end-of-day banking activities, providing appropriate customer service, promoting bank products and services, and ensuring strict compliance with bank policies and regulatory requirements; onsite in Calauag and

Qualifications

• Bachelor’s degree relevant to banking operations.
• 1 year experience in branch operations preferred, fresh graduates welcome.
• Must be able to communicate clearly and effectively.
• Willing to work onsite in Quezon (Calauag, Catanauan).

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to clients and may promote bank products
• Performs other duties as required
• Ensure compliance with bank policies and regulatory requirements

Skills

Clear communication

Education

Bachelor's degree in Business or related field

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in the following areas in Quezon: Calauag and Catanauan