Client Service Associate - Lipa, Batangas (CG)

BDO Unibank, Inc; Tangob; On-site; PHP 201,000 - 312,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, foreign exchange, remittances and related transactions in line with bank standards.

The role requires clear communication and a services mindset, with onsite work in Lipa, Batangas. Ideal candidates hold a Bachelor’s degree (Business preferred) and have 1 year of branch operations experience, though fresh graduates are welcome.

Qualifications

• Bachelor’s degree in a relevant field (Business preferred).
• At least 1 year of experience in branch operations in a commercial/universal bank, but fresh graduates are welcome.

Responsibilities

• Performs start and end of day banking activities per approved processes and standards.
• Provides appropriate customer service and promotes bank products/services as applicable.
• Performs other duties as required and ensures compliance with bank policies and regulatory requirements.

Skills

Communicates clearly

Education

Bachelor’s degree (Business or related)

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively

Willing to work onsite in Lipa, Batangas