Client Service Associate (Cubao Area)

BDO Unibank; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to accurately process over-the-counter transactions including deposits, withdrawals, payments, remittances, and foreign exchange in line with the bank's standards. The role emphasizes efficient service delivery and adherence to policy.

The successful candidate will work onsite in Cubao, demonstrate clear communication, and support customers with banking products and services while maintaining compliance and accuracy in all transactions.

Qualifications

• Bachelor’s degree required, preferably in business-related field.
• Strong communication skills and ability to handle customer inquiries clearly.
• Fresh graduates welcome; relevant internship or exposure is a plus.

Responsibilities

• Performs start and end of day banking activities per approved processes.
• Provides customer service to clients and may promote bank products and services.
• Performs other duties as required and ensures compliance with bank policies.
• Maintains regulatory and procedural standards in daily transactions.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

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Quezon City, National Capital Region, PH

Business Unit: Branch Banking Group

Department: Operations

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• - Performs start and end of day banking activities in line with approved processes and standards
• - Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• - Performs other duties that may be required from time to time
• - Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• - Bachelor’s degree relevant to the job, preferably Business course
• - Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• - Required Skill: Communicates clearly and effectively
• - Willing to work onsite in Cubao Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30254

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