Client Service Associate (Mandaluyong Area)

BDO Unibank, Inc.; Mandaluyong; Presencial; PHP 201.000 - 290.000; Jornada completa

Descripción de la vacante

BDO Unibank, Inc. is seeking a Client Service Associate in the Mandaluyong area. The role involves accurate processing of over-the-counter transactions, deposits, withdrawals, payments and remittances in line with bank standards. Candidates should have a degree and may have 1+ year in branch operations, with a readiness to work onsite in Mandaluyong.

The position emphasizes customer service, adherence to policies, and potential cross-selling of bank products within the branch setting.

Formación

• Bachelor’s degree relevant to the job, preferably Business course.
• Preferably at least one year experience in branch operations or related roles, but open to fresh graduates.
• Required Skill: Communicates clearly and effectively.
• Willing to work onsite in Mandaluyong Area.

Responsabilidades

• The Client Service Associate handles over-the-counter transactions including deposits, withdrawals, payments, foreign exchange, remittances and others per bank standards.
• Performs start and end of day banking activities in line with approved processes and standards.
• Provides customer service to clients and may promote bank products and services.
• Ensures compliance with bank policies and regulatory requirements.

Conocimientos

Communicates clearly and effectively

Educación

Bachelor’s degree relevant to the job, preferably Business course

Descripción del empleo

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Client Service Associate (Mandaluyong Area)

Location: Mandaluyong City, National Capital Region, PH

Business Unit: Branch Banking Group

Department: Operations

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• - Performs start and end of day banking activities in line with approved processes and standards
• - Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• - Performs other duties that may be required from time to time
• - Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• - Bachelor’s degree relevant to the job, preferably Business course
• - Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• - Required Skill: Communicates clearly and effectively
• - Willing to work onsite in Mandaluyong Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 31015

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