Client Service Associate

BDO Unibank, Inc.; Cagayan de Oro; Presencial; PHP 180.000 - 260.000; Jornada completa

Descripción de la vacante

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter transactions such as deposits, withdrawals, payments, and remittances with accuracy and timeliness. The role emphasizes customer service and adherence to banking standards.

The ideal candidate holds a bachelor’s degree in business or related field, has strong communication skills, and is willing to work onsite in Cagayan de Oro City. Fresh graduates are welcome to apply.

Formación

• Bachelor’s degree in business or related field.
• At least 1 year of experience in branch operations preferred; fresh graduates considered.
• Excellent communication and interpersonal skills.
• Willing to work onsite in Cagayan de Oro City.

Responsabilidades

• Process deposits, withdrawals, payments, foreign exchange, remittances and other transactions accurately and efficiently.
• Provide excellent customer service and promote bank products and services as appropriate.
• Perform start and end-of-day banking activities per approved processes.
• Ensure compliance with bank policies, procedures and regulatory requirements.

Conocimientos

Clear communication

Educación

Bachelor’s degree in business or related field

Descripción del empleo

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Business Unit: Branch Banking Group

Department:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite inCagayan de Oro City

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 31016

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