Client Service Associate

BDO Unibank; Taguig; Hybrid; PHP 260,000 - 360,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank offering a wide range of financial and digital banking services.

The Client Service Associate is responsible for accurate, efficient and timely processing of over the counter transactions including deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions. The role involves start and end of day banking activities, providing appropriate customer service, and promoting the bank’s products and

Qualifications

• Bachelor’s degree required; preferably Business course.
• 1 year of branch operations experience preferred but fresh graduates considered.
• Must communicate clearly and effectively.

Responsibilities

• Processes over-the-counter transactions (deposits, withdrawals, payments, remittances, foreign exchange).
• Performs start and end of day banking activities.
• Provides courteous customer service and promotes bank products/services.
• Ensures compliance with bank policies and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Job description

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Taguig City, National Capital Region, PH

Business Unit: Branch Banking Group

Department:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Taguig/Pateros Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30548

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.