Client Service Associate-Pool

BDO Unibank, Inc.; Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to accurately and efficiently process over-the-counter transactions including deposits, withdrawals, payments, foreign exchange and remittances in line with the bank's standards. The role emphasizes timely service and customer focus.

The position requires a Bachelor's degree (business-related preferred), at least one year in branch operations or fresh graduates are welcome, and strong communication skills. Onsite work in Manila is required.

Qualifications

• Bachelor’s degree; business-related preferred.
• At least 1 year in branch operations or fresh graduates welcome.
• Clear and effective communication is required.
• Willing to work onsite in Manila 1 Area.

Responsibilities

• Perform start and end of day banking activities in line with approved processes and standards.
• Provide appropriate customer service to clients and promote bank products and services.
• Perform other duties as required and ensure compliance with bank policies and regulatory requirements.
• Handle deposits, withdrawals, payments, remittances, foreign exchange and other OTC transactions.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree in a business-related field

Job description

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Manila City, National Capital Region, PH

Business Unit: Branch Banking Group

Department:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• - Performs start and end of day banking activities in line with approved processes and standards
• - Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• - Performs other duties that may be required from time to time
• - Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• - Bachelor’s degree relevant to the job, preferably Business course
• - Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• - Required Skill: Communicates clearly and effectively
• - Willing to work onsite in Manila 1 Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30967

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