Client Service Associate (Laguna North Area)

BDO Unibank; Biñan, Hinoba-an; On-site; PHP 335,000 - 469,000; Full time

Job summary

BDO Unibank is seeking a Client Service Associate to handle over-the-counter transactions, deliver accurate service, and promote bank products. The role requires a business-related degree and at least one year in branch operations or fresh graduates. On-site work in San Pedro, Laguna is required.

You will join the Branch Banking Group and be part of a trusted Philippines bank. The position emphasizes accuracy, customer focus, and adherence to regulatory standards, with the opportunity to grow

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course.
• Preferably at least 1 year of branch operations experience; fresh graduates considered.
• Must be able to communicate clearly and effectively.

Responsibilities

• Process over-the-counter deposits, withdrawals, payments, remittances and related transactions accurately.
• Provide courteous customer service and promote Bank products and services as appropriate.
• Ensure compliance with Bank policies and regulatory requirements.
• Perform start/end of day activities per approved processes.

Skills

Communicates clearly and effectively

Education

Bachelor's in Business

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in San Pedro, Laguna

Location

Biñan City, Calabarzon, PH

Business Unit: Branch Banking Group

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

Requisition ID: 30008

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