Client Service Associate — Banking & Customer Care

BDO Unibank; Dasmariñas; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. in Dasmariñas, Cavite is seeking a Client Service Associate to accurately process over-the-counter deposits, withdrawals, payments, remittances and related transactions in line with bank standards.

The role requires strong customer service, a willingness to promote banking products when appropriate, and adherence to regulatory requirements while supporting end-of-day activities at the branch. This is an onsite position.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course.
• Preferably at least one year of experience in branch operations (fresh graduates may apply).
• Required skill: Communicates clearly and effectively.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include promoting bank products and services.
• Performs other duties as required from time to time.
• Ensures compliance with Bank policies, procedures and regulatory requirements.

Skills

Communicates clearly

Education

Bachelor’s degree in business or related field

Job description

BDO Unibank, Inc. in Dasmariñas, Cavite is seeking a Client Service Associate to accurately process over-the-counter deposits, withdrawals, payments, remittances and related transactions in line with bank standards.

The role requires strong customer service, a willingness to promote banking products when appropriate, and adherence to regulatory requirements while supporting end-of-day activities at the branch. This is an onsite position.