Client Service Associate: Banking & Customer Care

BDO Unibank; Calbayog; On-site; PHP 268,000 - 379,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines' leading full-service bank with a broad range of financial and digital services.

The Client Service Associate will handle over-the-counter transactions, including cash and check deposits/withdrawals, payments, and currency exchanges, while ensuring accuracy and timeliness. The role supports branches in Samar, Cebu, Dumaguete, Bacolod, Iloilo, Tacloban, and Puerto Princesa, focusing on accurate processing and excellent customer service to promote bank products

Qualifications

• Bachelor's degree, preferably in Business; Fresh graduates welcome.
• Banking experience is an advantage.

Responsibilities

• Perform start and end of day banking activities.
• Ensure compliance to the Bank's policies, procedures and regulatory requirements.
• Provide customer service to clients and promote Bank's products and services.
• Performs all other tasks that may be required from time to time.

Skills

Computer skills

Communication skills

Numerical skills

Multitasking under pressure

Education

Bachelor's degree (Business)

Job description

BDO Unibank, Inc. is the Philippines' leading full-service bank with a broad range of financial and digital services.

The Client Service Associate will handle over-the-counter transactions, including cash and check deposits/withdrawals, payments, and currency exchanges, while ensuring accuracy and timeliness. The role supports branches in Samar, Cebu, Dumaguete, Bacolod, Iloilo, Tacloban, and Puerto Princesa, focusing on accurate processing and excellent customer service to promote bank products