Client Service Associate (Angeles / Clark Area)

BDO Unibank; Pampanga; On-site; PHP 201,000 - 257,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to accurately process deposits, withdrawals, and other over-the-counter transactions in line with bank standards.

The role involves delivering friendly customer service, promoting bank products, and ensuring compliance with policies; onsite work in Angeles/Clark area. Fresh graduates welcome with willingness to learn and grow in a leading Philippine bank.

Qualifications

• Bachelor’s degree relevant to the job, preferably business.
• Preferably at least one year of branch operations experience, but fresh graduates may apply.
• Clear and effective communication is required.
• Willing to work onsite in Angeles/Clark area.

Responsibilities

• Performs start and end of day banking activities per approved processes and standards.
• Provides appropriate customer service and may promote bank products and services.
• Performs other duties as required from time to time.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job, preferably Business course

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Angeles / Clark area.

NOTE: Applicants who have applied within the last 6 months need not re-apply.