Client Service Associate

BDO Unibank; Ilocos Norte; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle over‑the‑counter transactions, including cash and check deposits, withdrawals, payments and currency exchanges.

The role emphasizes accurate processing, compliance with policies, and delivering friendly customer service while promoting bank products and services.

Qualifications

• Completion of a Bachelor's degree, preferably in a Business course; Fresh graduates are welcome to apply.
• Banking experience is an advantage.
• Proficient in computer and business applications.
• Effective oral and written communication skills.

Responsibilities

• Perform start and end of day banking activities
• Ensures compliance to the Bank’s policies, procedures and regulatory requirements
• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services
• Performs all other tasks that may be required from time to time

Skills

Computer skills

Communication skills

Numerical skills

Multitasking under pressure

Education

Bachelor's degree in Business

Job description

Job Description - Client Service Associate

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient, and timely processing of over‑the‑counter transactions. These transactions will include cash and check deposits or withdrawals, payments, foreign currency exchanges and other miscellaneous transactions.

Key Responsibilities

Perform start and end of day banking activities

Ensures compliance to the Bank’s policies, procedures and regulatory requirements

Provides appropriate customer service to clients of the Bank and promote Bank’s products and services

Performs all other tasks that may be required from time to time

Qualifications

Completion of a Bachelors’ degree, preferably in a Business course; Fresh graduates are welcome to apply

Banking experience is an advantage

Required Skills

Proficient in computer and business applications

Effective oral and written communication skills

Good problem solving and numerical skills

Ability to multitask and can work well under pressure

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.