Client Relations & Loan Services Associate

Metrobank; Metro Manila; On-site; PHP 420,000 - 600,000; Full time

Job summary

Metrobank is seeking a Relationship Associate to service daily client requests, maintain current account data, and support loan documentation to assess client needs and creditworthiness.

You will coordinate with various units to ensure timely bank services, prepare basic analyses of client proposals, and assist in budgeting and business planning. The role also involves addressing customer complaints and proposing effective solutions.

Qualifications

• Bachelor's degree in business or accounting.
• Fresh graduates considered.
• Ability to multitask with strong organizational and analytical skills.

Responsibilities

• Service daily client requests and maintain updated account data.
• Ensure completion of loan-related documentary requirements.
• Coordinate with units to ensure delivery of bank services.
• Prepare basic analysis/evaluation of client proposals.
• Assist in budgeting and business planning; handle customer complaints and propose solutions.

Skills

Multitasking

Organizational skills

Analytical skills

Client relationship management

Education

Bachelor's degree in Business or Accounting

Job description

Metrobank is seeking a Relationship Associate to service daily client requests, maintain current account data, and support loan documentation to assess client needs and creditworthiness.

You will coordinate with various units to ensure timely bank services, prepare basic analyses of client proposals, and assist in budgeting and business planning. The role also involves addressing customer complaints and proposing effective solutions.