Client-Facing Solutions Engineer — Deploy & Integrate

KDCI Outsourcing; Pasig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

KDCI Outsourcing is seeking a Forward Deployed Engineer to work directly with clients, embedding technical solutions into their environments and bridging the gap between product and customer. You will tailor implementations to meet specific business challenges and contribute to successful deployments across client ecosystems.

You will customize solutions, deploy integrations, troubleshoot production systems, and relay client feedback to product and engineering teams.

Qualifications

• 3+ years in a client-facing engineering or solutions role.
• Excellent communication and stakeholder management skills.
• Ability to work independently and adapt quickly to new environments.

Responsibilities

• Work directly with clients to understand technical and business requirements.
• Customize, configure, and deploy solutions within client environments.
• Build integrations between the product and client systems.
• Troubleshoot issues on-site (virtually or in person) and provide rapid fixes.
• Gather client feedback and relay it to product and engineering teams.
• Document deployment processes and best practices.

Skills

Client-facing

Communication

Stakeholder mgmt

Independent worker

Tools

APIs

Integrations

Job description

KDCI Outsourcing is seeking a Forward Deployed Engineer to work directly with clients, embedding technical solutions into their environments and bridging the gap between product and customer. You will tailor implementations to meet specific business challenges and contribute to successful deployments across client ecosystems.

You will customize solutions, deploy integrations, troubleshoot production systems, and relay client feedback to product and engineering teams.