Client-Facing AI Engineer for MSP Automation

Mspbots; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

MSPbots is seeking a Forward Deployed Engineer, AI Staff in the Philippines to sit inside client operations and extract the real processes to ship AI agents quickly.

You will run discovery, translate chaos into a concrete spec, and build agents on our harness, ensuring safe data integration and client readiness.

This role requires 2+ years MSP experience, comfort with code and client-facing delivery, and availability 8 AM–5 PM CST.

Qualifications

• 2+ years in MSP operations or 1+ year at MSPbots in a client-facing/delivery seat.
• Code-literate; able to spot AI-generated code and SQL errors.
• Comfortable turning ambiguous processes into concrete specs.
• Have automated something before, even informally.
• Confident presenting to skeptical clients on camera.
• Willing to work between 8 AM - 5 PM CST.

Responsibilities

• Run discovery sessions to find 1–3 automatable processes.
• Turn a messy, undocumented process into a real spec.
• Build the agent on our deepagents-based harness — tools, subagents, memory.
• Wire it into the client's real data, safely, with tenant isolation intact.
• Run shadow-review until the client trusts it, then ship the runbook and train their team.

Skills

MSP operations

Code literacy

Ambiguity handling

Automation experience

Client-facing

On-camera communication

Tools

Python

SQL

Job description

MSPbots is seeking a Forward Deployed Engineer, AI Staff in the Philippines to sit inside client operations and extract the real processes to ship AI agents quickly.

You will run discovery, translate chaos into a concrete spec, and build agents on our harness, ensuring safe data integration and client readiness.

This role requires 2+ years MSP experience, comfort with code and client-facing delivery, and availability 8 AM–5 PM CST.