Remote AI & Automation Engineer: Enterprise Agents

MicroSourcing International; Manila; Remote; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Performance bonuses

Group life insurance

Company-sponsored events

Job summary

MicroSourcing International in the Philippines (Remote) seeks an AI & Automation Engineer to build enterprise-grade AI agents and end-to-end automations. You will integrate with Slack, Zendesk, Microsoft 365, HubSpot, Snowflake, and more using robust APIs, webhooks, and secure tooling.

Design prompts, retrieval systems, and human-in-the-loop validation across knowledge bases and datasets. You will lead automation scope with non-technical stakeholders, monitor production performance, enforce

Qualifications

• At least 3+ years of experience in software engineering, systems integration, or automation engineering, with at least 1 year deploying production-grade LLM/AI solutions.
• Strong programming proficiency in Python or TypeScript.
• Hands-on expertise with LLM APIs and modern agent architectures, including tool use/function calling, retrieval, prompt design, and structured output formatting.
• Practical experience building and maintaining workflows on automation engines such as Windmill, n8n, Make, or equivalent platforms.
• Solid background working with REST APIs, OAuth protocols, webhooks, and enterprise SaaS integrations (e.g., Slack, Zendesk, Microsoft 365, HubSpot).
• Hands-on experience establishing evaluation and testing techniques for non-deterministic AI outputs.
• Proficiency in Git, CI/CD pipelines, and maintaining isolated test and production environments.
• Strong consultative and stakeholder-facing skills with the ability to translate ambiguous business requirements into scoped technical roadmaps.
• Deep security consciousness regarding credential handling, least-privilege access, and AI-specific vulnerabilities (data leakage, prompt injection).
• Flexibility and reliability to collaborate effectively during day-shift hours with distributed global stakeholders.

Responsibilities

• Build enterprise-grade AI agents and end-to-end automations using Windmill, n8n, Claude Enterprise, and custom Model Context Protocol (MCP) integrations.
• Integrate agents and workflows across core business platforms (Slack, Zendesk, Microsoft 365, HubSpot, Monday.com, and Snowflake) using robust APIs, webhooks, and secure tools.
• Design sophisticated prompts, agent retrieval systems, and human-in-the-loop validation checkpoints over internal knowledge bases and curated Snowflake Gold-layer datasets.
• Execute structured evaluation frameworks and automated test suites to measure agent accuracy, reliability, and drift before release and following major updates.
• Lead intake discovery and business process mapping with non-technical stakeholders to scope feasible, high-impact automations with defined ROI baselines.
• Monitor live production automations for usage, cost efficiency, and performance drift, proactively resolving incidents and optimizing model architectures.
• Enforce stringent security and compliance guardrails (least privilege, Entra ID SSO, secrets management, prompt injection defenses, SOC 2, and PCI DSS separation).
• Enable business teams and internal champions through practical training, clear runbook documentation, and scalable agent patterns.

Skills

Python

TypeScript

LLM APIs

Agent architectures

REST APIs

OAuth

Webhooks

Git

CI/CD

Stakeholder management

Security awareness

Collaboration

Day-shift coordination

Tools

Windmill

n8n

Make

MCP servers

Anthropic Claude API

Slack

Zendesk

Microsoft 365

HubSpot

Snowflake

SQL

AWS Lambda

IAM

Kubernetes / EKS

Job description

MicroSourcing International in the Philippines (Remote) seeks an AI & Automation Engineer to build enterprise-grade AI agents and end-to-end automations. You will integrate with Slack, Zendesk, Microsoft 365, HubSpot, Snowflake, and more using robust APIs, webhooks, and secure tooling.

Design prompts, retrieval systems, and human-in-the-loop validation across knowledge bases and datasets. You will lead automation scope with non-technical stakeholders, monitor production performance, enforce