Client Delivery Manager

Digital; Philippines; Remote; PHP 900,000 - 1,500,000; Full time

Job summary

Digital is seeking a Client Delivery Manager to coordinate end-to-end delivery of digital content and creative projects for multiple clients. The role centers on managing workflows, briefs, and timelines across freelance talent to ensure on-brief and on-time delivery.

The ideal candidate has 4–8 years in project or account management or delivery roles, with strong organisational and stakeholder management skills and experience working with distributed teams.

Qualifications

• Proven experience in PM, account management, or delivery roles.
• Strong understanding of digital content and production workflows.
• Experience coordinating freelance or distributed teams.
• Excellent organisational and stakeholder management skills.
• Ability to manage multiple fast-moving projects simultaneously.

Responsibilities

• Client & Delivery Coordination: act as primary liaison between clients and freelance talent; manage day-to-day delivery across multiple client accounts; translate briefs into clear plans; ensure alignment on scope and timelines.
• Delivery Execution (Creative & Content): oversee execution across social media content, copywriting, digital creative; track progress, deadlines, quality; ensure outputs meet expectations; manage delivery risks.
• Workflow & Operations: maintain structured workflows from brief to delivery; coordinate freelancers across concurrent workstreams; ensure clarity in briefing; maintain visibility across projects.

Skills

Project management

Account management

Delivery coordination

Stakeholder management

Organisational skills

Job description

Client Delivery Manager

Company: Digital

Job Type: Full Time

Location: Philippines

Description

We are seeking a Client Delivery Manager (Full-time, Remote) to sit at the centre of our delivery ecosystem, ensuring seamless execution of digital content and creative projects across multiple clients.

This role is focused on end-to-end delivery coordination between clients and freelance talent, ensuring every project is delivered on time, on brief, and to a high standard. You will play a critical operational role within the client–talent ecosystem, ensuring clarity, structure, and excellence in execution across all active workstreams.

Responsibilities

CLIENT & DELIVERY COORDINATION

• Act as the primary point of coordination between clients and freelance talent.
• Manage day-to-day delivery across multiple client accounts.
• Translate briefs into clear delivery plans and workflows.
• Ensure alignment across stakeholders on scope, timelines, and expectations.

DELIVERY EXECUTION (CREATIVE & CONTENT)

• Oversee execution across multiple project types, including:
• Social media content and campaign assets
• Copywriting and editorial content
• Digital creative (ads, banners, landing pages)
• Track progress, deadlines, and quality across all deliverables.
• Ensure outputs meet client expectations and agreed standards.
• Proactively manage delivery risks and bottlenecks.

WORKFLOW & OPERATIONS

• Maintain structured workflows across all projects from brief to execution until delivery.
• Coordinate freelancers across concurrent workstreams.
• Ensure clarity and consistency in briefing and delivery processes.
• Maintain visibility across all active projects.

Requirements

• At least 4–8 years of experience in project management, account management, or delivery roles.
• Strong understanding of digital content and creative production workflows.
• Experience working with freelance or distributed teams.
• Excellent organisational and stakeholder management skills.
• Ability to manage multiple fast-moving projects simultaneously.

NICE TO HAVE

• Experience in agencies, creative studios, or talent platforms.
• Exposure to social media or content-led campaigns.
• Familiarity with performance marketing environments.