Job Details
Position: Classified Network
Location: Mall of Asia Complex, Pasay City, Metro Manila, Philippines
Work setup & shift: On-site | Day Shift
Salary: 25,000-30,000 PHP / Month
Benefits
- Competitive rewards: above‑market compensation, healthcare coverage from day one,
group life insurance, paid time‑off with cash conversion, and performance bonuses.
- Collaborative spirit: participation in company‑sponsored events and activities.
- Work‑life harmony: flexible work arrangements.
- Career growth: opportunities for continuous learning and advancement.
- Inclusive teamwork: diversity celebrated and inclusive culture.
Responsibilities
- Maximise sales, revenue, volume and yield from current and future Network Classifieds clients.
- Increase advertising volumes and achieve set sales targets.
- Maintain accurate sales records.
- Process email requests for advertising.
- Handle agency bookings.
- Process customer copy, artwork, cancellations, alterations, and queries.
- Consistently strive to improve ALPA, series, style & pack sales at every opportunity
with both incoming and outgoing calls.
- Actively canvass for new business.
- Participate in ongoing telephone and sales training sessions and implement that training.
- Ensure all expired advertising reports are completed.
- Ensure department deadlines are met by prioritising workflows.
- Resource all material & avenues available to increase canvassing activity.
- Have a good knowledge of the product, competition and client needs.
Customer Service
- Provide excellent customer service.
- Develop business relationships with new and existing clients.
- Address customer complaints and concerns.
- Attend to various administration tasks as directed.
- Improve customer service skills through ongoing training.
- Rectify any customer complaints or concerns and refer to Classified Supervisor when appropriate.
- Ensure all inbound calls are answered quickly, courteously and efficiently.
Qualifications
- Strong communication and teamwork skills.
- Minimum 45 WPM typing speed.
- Accurate spelling and grammar.
- Bright and enthusiastic phone manner.
- Able to multitask on various campaigns.
- Ability to work within strict deadlines.
- Ability to work with or without direct supervision.
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and
largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU reflects our belief that diversity drives talent and inclusive
culture accelerates growth. We celebrate every individual’s contribution to our collective
success.
For more information, visit https://www.microsourcing.com/.
Terms & conditions apply.