Claims Support Specialist — Hybrid, Makati | HMO Day 1

Peoplegig; Metro Manila; Hybrid; PHP 480,000 - 640,000; Full time

Benefits offered by this job

HMO coverage from Day 1

Hybrid work setup in Makati

Competitive compensation

Job summary

Peoplegig in Makati is seeking a highly organized Claims Administrator to support Australian operations. You will manage claim and job records, coordinate stakeholders, and ensure timely documentation across insurer portals and internal systems.

The role requires at least four years of claims administration experience, strong English communication, and proficiency with Microsoft 365 and insurer portals. This is a hybrid, full-time permanent position offering HMO from Day 1.

Qualifications

• At least 4 years of experience in claims administration or related fields.
• Strong data entry and document control skills with attention to detail.
• Professional written and verbal English, confident communicating with Australian stakeholders.
• Ability to work across multiple systems, inboxes, and priorities while meeting deadlines.
• Experience with case management or insurer portals is advantageous.

Responsibilities

• Create, maintain, and update claim and job records across internal systems and portals.
• Check referrals and instructions for required information and deadlines.
• Upload reports, photos, quotes, scopes, contracts, invoices to claim files.
• Prepare standard correspondence and progress updates for stakeholders.
• Coordinate bookings for estimators, technicians, and trades; confirm access.
• Follow up on missing documents, approvals, and contracts; escalate as needed.
• Maintain accurate job notes after communications.
• Monitor task queues, due dates, ageing items; flag delays.
• Support invoice and PO administration by validating documents.
• Handle customer and claim information per privacy and processes.

Skills

Data entry

Document control

Case-file administration

English communication

Multi-system coordination

Tools

Microsoft 365

Prime

ENData

Evraa

Job description

Peoplegig in Makati is seeking a highly organized Claims Administrator to support Australian operations. You will manage claim and job records, coordinate stakeholders, and ensure timely documentation across insurer portals and internal systems.

The role requires at least four years of claims administration experience, strong English communication, and proficiency with Microsoft 365 and insurer portals. This is a hybrid, full-time permanent position offering HMO from Day 1.