Claims Expert

Surbana Consultants Pte Ltd – Kingdom of Saudi Arabia (KSA) branch; Mandaluyong; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

SMEC, a Surbana Jurong company, invites an experienced claims consultant to lead claims preparation for delays, disruptions, productivity loss, and design changes on railway and large infrastructure projects.

You will perform forensic schedule delay analyses (Time Impact Analysis, Windows Analysis), interpret contract conditions (FIDIC/NEC), coordinate with planners and finance, and support dispute resolution with technical evidence.

Qualifications

• Bachelor’s degree in Engineering, Law, Quantity Surveying, or related field (Master’s degree an advantage).
• Minimum 8–12 years of claims and contractual experience, with at least 5 years in railway, metro, LRT/MRT, or large infrastructure projects.
• Strong background in delay analysis, claims preparation, and dispute resolution.
• Expertise in FIDIC and railway-sector contracting frameworks.
• Proven experience handling multi-package, multi-interface projects.

Responsibilities

• Lead claims preparation and analysis for delays, disruptions, productivity loss, design changes, and interface issues.
• Interpret contract conditions (FIDIC, NEC, bespoke rail contracts) and identify entitlements and obligations.
• Develop cost estimates, variation quantifications, prolongation costs, and disruption analyses.
• Engage in negotiation, clarification meetings, and dispute avoidance discussions; support legal counsel with technical evidence.
• Establish documentation and record management systems for claims and notices.
• Liaise with contractors, consultants, and regulatory authorities on claims and variations.

Skills

Delay analysis

Forensic investigation

Negotiation

Communication

Excel cost analysis

Documentation

Attention to detail

Education

Bachelor’s degree in Engineering, Law, or Quantity Surveying

Master’s degree (advantage)

Tools

Primavera P6

Scheduling software

Job description

Claims Preparation & Analysis

Lead the preparation of claims related to delays, disruptions, productivity loss, design changes, interface issues, and scope gaps. Conduct forensic schedule delay analyses (e.g., Time Impact Analysis, Windows Analysis, As-Built vs As Planned). Work with engineering and construction teams to gather technical evidence and validate cause-and-effect relationships. Prepare detailed claim narratives, quantum calculations, and supporting documentation.

Contractual Interpretation

Interpret contract conditions (e.g., FIDIC Red/Yellow/Silver Books, NEC, bespoke rail contracts). Identify entitlements and obligations related to delays, variations, approvals, permits, and access/ROW. Ensure claim positions comply with contract notices, time bars, and procedural requirements.

Commercial Assessment

Develop cost estimates, variation quantifications, prolongation costs, and disruption analyses. Validate contractor/subcontractor cost submissions against contract provisions and industry standards. Coordinate with quantity surveyors, planners, and finance teams for accurate cost substantiation.

Dispute Avoidance & Resolution

Engage proactively in negotiation, clarification meetings, and dispute avoidance discussions. Prepare documentation for dispute boards, mediation, arbitration, and contractual correspondences when needed. Support legal counsel with technical and commercial evidence during formal dispute resolution.

Railway Project–Specific Claim Areas

• Systems integration & interface gaps (signaling, telecoms, power supply, SCADA, PSD, etc.)
• Track & civil works disruptions
• Station architectural/MEP design changes
• Utility relocation delays
• Regulatory/authority approvals (DOTr, LRTA, PNR, etc.)
• Safety compliance requirements and operational restrictions
• ROW/access constraints impacting construction

Documentation & Record Management

Establish a robust claims documentation system: daily records, manpower logs, equipment logs, test/commissioning records, and interface issue logs. Maintain a comprehensive claims register, tracking all notices, submissions, and approvals. Ensure timely issuance of contractual notices in alignment with time-bar requirements.

Stakeholder Management

Liaise with contractors, consultants, government agencies, and regulatory authorities regarding claims and variations. Support project leadership with expert advice on claims strategy and settlement options. Lead internal workshops to strengthen claims awareness across engineering and construction teams.

Qualifications & Experience

• Bachelor’s degree in Engineering, Law, Quantity Surveying, or related field (Master’s degree an advantage).
• Minimum 8–12 years of claims and contractual experience, with at least 5 years in railway, metro, LRT/MRT, or large infrastructure projects.
• Strong background in delay analysis, claims preparation, and dispute resolution.
• Expertise in FIDIC and railway-sector contracting frameworks.
• Proven experience handling multi-package, multi-interface projects.

Skills & Competencies

• Proficiency in delay analysis methodologies and scheduling software (Primavera P6 required).
• Strong analytical and forensic investigation skills.
• Excellent writing and report-building skills for claim narratives.
• Strong negotiation and communication capabilities.
• High attention to detail and ability to manage strict deadlines.
• Advanced Excel, cost analysis, and documentation skills.

About SMEC

For 75 years, SMEC has built a reputation as a trusted partner on major transport and energy infrastructure projects around the world. Our design leaders and specialist teams draw on deep expertise and experience delivering projects across a range of diverse environments, from some of the world’s most remote locations to some of the densest urban surroundings. We understand the value of relationships to ensure that we comprehensively address all requirements at each stage in a project’s development. By closely collaborating with our clients, contractors, subcontractors and asset operators, we deliver commercially informed design thinking through local specialists who understand on-the-ground context and industry expectations. We stand apart through our historically diverse, globally connected workforce, operating out of more than 40 countries with strong local relationships. Our diverse workforce of professionals are highly respected experts who bring talent, experience and passion to their fields. Challenging boundaries, we look beyond the project scope to ensure we leave a positive impact in the communities we live and work in and allow present and future generations to thrive. At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world! SMEC is a global engineering, management and development consultancy delivering innovative solutions for our clients and partners. Leveraging our 70-year history of delivering nation-building infrastructure, we provide technical expertise and advanced engineering services to resolve complex challenges across major infrastructure and energy projects. SMEC has a long and proud history which dates back to Australia’s iconic Snowy Mountains Hydroelectric Scheme in 1949, one of the largest and most complex hydroelectric schemes in the world. Headquartered in Australia, we have offices across more than 35 countries in Oceania, Southeast Asia, South Asia, Africa and the Americas. Together with our clients and partners, we deliver projects that directly contribute to improving health, quality of life and development outcomes for communities and neighborhoods around the world. Driven by innovation, ingenuity and skill, our people have shaped these outcomes in some of the world’s most remote and challenging environments. Since 2016, SMEC has been a member of the Surbana Jurong Group, an Asia-based global powerhouse of over 16,000 employees. Through our network of global specialists and by collaborating with local partners, we connect clients with the best teams and capabilities to deliver sustainable solutions.