Claims Admin Support: Detail-Oriented & Growth-Focused

Staff Outsourcing Solutions; Cebu City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO/Health Insurance

Career Growth

Attendance Productivity Incentives

Salary Appraisals

Job summary

Staff Outsourcing Solutions in Cebu City, Philippines seeks a detail-oriented Claims Admin Support to assist the Claims team with patient accounts, documentation, data entry, and follow-ups across multiple systems.

The ideal candidate will demonstrate strong organizational skills, accuracy in handling sensitive information, and proactive use of provider portals and internal resources to obtain claim status and updates.

Qualifications

• Accurately reviews patient accounts, notes, and documentation.
• Follows directions and priorities provided by the Claims Representative.
• Maintains accuracy when handling sensitive account and claims information.
• Comfortable navigating multiple systems and entering data accurately.
• Able to quickly learn company software, payer portals, and the Inbound Documentation Routing (IDR) system.
• Comfortable working with multiple screens, applications, and online resources.
• Effectively manages work queues, follow-up tasks, and deadlines.
• Ensures outstanding items are properly tracked and resolved in a timely manner.
• Can prioritize multiple tasks while maintaining accuracy.
• Communicates clearly and professionally with management and internal teams.
• Documents account activity thoroughly and accurately.
• Demonstrates good written and verbal communication skills.
• Uses provider portals, payer websites, and internal resources to obtain claim status, authorization information, and other account updates.
• Demonstrates initiative when researching account or claims-related information.
• Knows when to escalate issues and seek assistance when needed.

Responsibilities

• Assist the Claims team with patient accounts, documentation, data entry, claim follow-ups, and administrative tasks.

Skills

Attention to Detail

Data Entry

Organization & Follow-Through

Professional Communication

Research & Resourcefulness

Tools

IDR System

Payer Portals

Job description

Staff Outsourcing Solutions in Cebu City, Philippines seeks a detail-oriented Claims Admin Support to assist the Claims team with patient accounts, documentation, data entry, and follow-ups across multiple systems.

The ideal candidate will demonstrate strong organizational skills, accuracy in handling sensitive information, and proactive use of provider portals and internal resources to obtain claim status and updates.