Civiledge Data Admin

MicroSourcing; Philippines; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Healthcare coverage from day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing in Pasay City is hiring a Civiledge Data Admin to support student records and scheduling. The role involves inputting enrolment data, ensuring regulatory compliance, and coordinating with trainers and students for accurate shift allocations.

Ideal candidates will have hands-on experience with aXcelerate SMS, Alloc8 scheduling, and strong attention to detail. This hybrid role supports flexible work arrangements and a dynamic team environment.

Qualifications

• Familiarity with RTO administrative standards and enrolment documentation.
• Proven ability to manage structured data entry in RTO systems (aXcelerate).
• Experience with Alloc8 or similar scheduling tools.
• Excellent accuracy when processing student records and compliance documents.
• Strong written and verbal communication for inquiries and liaison.

Responsibilities

• Input and maintain student enrolment forms and related documents.
• Review student files for completeness and regulatory compliance.
• Retrieve job tickets, assign shifts, and log hours in tracking sheets.
• Maintain filing systems and archives per record-keeping standards.
• Provide front-line support via phone and email to students and clients.

Skills

RTO Compliance Awareness

SMS Literacy (aXcelerate)

Scheduling Platform Experience (Alloc8

Attention to Detail

Communication & Admin Skills

Tools

aXcelerate SMS

Alloc8 scheduling

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position:

Civiledge Data Admin

Location:

Mall of Asia Complex, Pasay City

Work setup & shift:

Hybrid | Shifting Schedule

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Civiledge Data Admin, you will:

• SMS Data Entry (aXcelerate): Input and maintain student enrolment forms, White Card Expressions of Interest (EOI), evidence forms, Language, Literacy, and Numeracy (LLN) assessments, training outcomes, and survey results.
• RTO Compliance & Student File Auditing: Review student files for completeness and regulatory compliance; follow up with students and trainers to gather missing documentation or administrative requirements.
• Scheduling & Alloc8 Operations: Retrieve job tickets from Alloc8, assign students to shifts, contact students to confirm availability, dispatch job details via email, and log student job hours in tracking spreadsheets.
• Records Management: Maintain physical and digital filing systems, document archives, and student interaction logs according to RTO record-keeping standards.
• Student & Client Communication: Provide front-line telephone and email support, respond to prospective student/client course inquiries, and dispatch routine correspondence.

What You Need

Non-negotiables

• RTO Compliance Awareness: Understanding of RTO administrative standards, enrolment documentation (LLN, White Card, evidence forms), and strict compliance checks.
• Student Management System (SMS) Literacy: Proven ability to handle structured data entry and record maintenance in RTO Student Management Systems (specifically aXcelerate).
• Scheduling Platform Experience: Familiarity with job ticket allocation and scheduling software (specifically Alloc8 or similar workforce management tools).
• High Attention to Detail: Exceptional precision when processing student records, verifying compliance documents, and tracking job hours.
• Communication & Admin Skills: Professional written and verbal communication skills for fielding inquiries, contacting students, and liaising with trainers.

Preferred Skills/expertise

• Direct prior experience working within an Australian Registered Training Organization (RTO) or VET sector environment.
• Hands-on proficiency with aXcelerate SMS and Alloc8 scheduling platforms.
• Experience administering construction or trade-related training programs (e.g., White Card certifications, ticketed courses).
• Intermediate MS Excel skills for tracking student job hours, rosters, and completion rates.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/

• Terms & conditions apply