Cisco Network Engineer — WAN/LAN, ACI/DNAC Pro

Universal Access and Systems Solutions Inc.; Manila; On-site; PHP 400,000 - 700,000; Full time

Job summary

Universal Access and Systems Solutions Inc. in Manila is seeking a driven Network Engineer to provide enterprise-level support, diagnose network hardware and software issues, and maintain optimal network performance across internal and external customers.

The role requires Cisco core knowledge, CCNA, and experience with SD-WAN, network monitoring tools, and IP address management, with collaboration across IT teams to implement and enhance projects.

Qualifications

• Graduate of a 4-year IT related course degree.
• At least 40 hours of Cisco/networking training in the last 3 years.
• Minimum 1 year of first-level network support experience for wired/wireless LAN.
• Experience with Cisco ACI, FSO, DNAC and other ITSM tools.
• CCNA certification required.

Responsibilities

• Provide first level support for WAN/LAN, wired/wireless, voice and video conferencing.
• Configure, troubleshoot, and perform preventive maintenance on network devices.
• Assist in pre/post implementation testing and hardware acceptance tests.
• Monitor network infrastructure to ensure availability and performance.
• Prepare reports on network performance and utilization.
• Coordinate with teams and service providers for incidents and escalations.
• Communicate outages and initiate escalation when needed.
• Document incident status and ensure SLAs are met.
• Update ITSM tickets and maintain network diagrams and inventory.
• Schedule and coordinate streaming video/web conferencing setups.

Skills

Cisco networking

SD-WAN

Video conferencing

Network monitoring

IT service management tools

Education

4-year IT degree

Tools

WhatsUp Gold

Cisco Prime Infrastructure

Cisco ACI

DNAC

Job description

Universal Access and Systems Solutions Inc. in Manila is seeking a driven Network Engineer to provide enterprise-level support, diagnose network hardware and software issues, and maintain optimal network performance across internal and external customers.

The role requires Cisco core knowledge, CCNA, and experience with SD-WAN, network monitoring tools, and IP address management, with collaboration across IT teams to implement and enhance projects.