Cinema Operations Supervisor

Golden Village Multiplex Pte Ltd; Santo Niño 1st; On-site; PHP 201,000 - 290,000; Full time

Job summary

Golden Village Multiplex Pte Ltd is seeking a Cinema Service Crew member in the Philippines to manage daily operations at the cinema venue. You will operate workstations, handle customer service recovery, and drive sales of vouchers and group bookings.

The role requires flexibility to work rotating shifts, a service-oriented attitude, and the ability to communicate professionally with staff at all levels. Prior cinema or hospitality experience is a plus, and vaccination is expected where

Qualifications

• Recognised diploma with operations experience in cinema, F&B, hospitality or retail industry.
• Service-oriented, hardworking and willingness to learn are important attributes.
• Ability and maturity to communicate and interact with all levels of personnel within and outside the organisation.
• Able to perform rotating shifts on flexible working hours.
• Those with F&B experience will be favourably considered.
• Preferably with a valid food hygiene certificate.
• Must be fully vaccinated.

Responsibilities

• Understanding and able to operate all workstations, including Digital Box Office, Combi point, Floor and Projection
• Handling day-to-day operations such as customer service recovery, group bookings and sales of vouchers etc
• Ensuring the security of the premise and its facilities
• Ensuring the location is staffed productively and optimally
• Cash management for the opening and closing of a location
• Assisting in preparation of the location's staff roster
• Ensuring the location is kept in functional and presentable state at all times
• Ensuring staffs are aware and adopting proper operating procedures
• Assisting in liaising with vendors, suppliers and contractors
• Conducting training and coaching of Cinema Service Crew
• Performing random assignments and projects

Skills

Service oriented

Flexible shifts

Mature communication

Team collaboration

Education

Diploma in related field

Job description

Golden Village Multiplex Pte Ltd is seeking a Cinema Service Crew member in the Philippines to manage daily operations at the cinema venue. You will operate workstations, handle customer service recovery, and drive sales of vouchers and group bookings.

The role requires flexibility to work rotating shifts, a service-oriented attitude, and the ability to communicate professionally with staff at all levels. Prior cinema or hospitality experience is a plus, and vaccination is expected where