Chromatography Field Service Engineer – Remote Options

agilent

Mexico

Hybrid

PHP 1,322,000 - 1,763,000

Full time

14 days+

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Benefits offered by this job

Remote work option

Job summary

Agilent Technologies Inc. is seeking a Field Service Engineer Chromatography for the Morelia region.

The role provides on-site technical support for Agilent and multi-vendor systems, including installation, maintenance, troubleshooting, qualification and repair of hardware, software, and networking products. The candidate should have a degree in a scientific field (Chemical Eng, Chemistry, Biology) and 1+ year of HPLC experience, plus willingness to travel up to 75% and strong English

Qualifications

Bachelor's or Master's degree in Chemical Engineering, Chemistry, Biology, or a related scientific discipline.
1+ years of experience in a similar role or as an end user of HPLC systems.
Professional proficiency in spoken and written English.
Mexican passport and U.S. Visa.
Valid driver's license with the ability to travel to customer sites.

Responsibilities

Install, configure, optimize, and maintain hardware, software, and network products at customer sites.
Diagnose and resolve equipment, system, and product performance issues in a timely manner.
Perform preventive maintenance, repairs, upgrades, and service activities to ensure reliable operation of customer systems.
Deliver fully integrated solutions, including peripherals, communications systems, operating systems, and application software, in accordance with established designs and specifications.
Mentor and train field engineers and end users on equipment operation, maintenance, troubleshooting, and best practices.
Identify and qualify potential customer opportunities and sales leads when appropriate.