CHIEF OPERATING OFFICER (COO)

Clevr OPC; Pasig; On-site; PHP 1,500,000 - 2,400,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

CLEVR is seeking a Chief Operating Officer to steer day-to-day operations in a hybrid role based in Ugong, Pasig. You will integrate Sales Operations, Supply Chain, Commercial Excellence, Business Development, and Customer Service into one operating system, balancing growth, cost, quality, and customer experience.

The role reports to the President/CEO and requires 10–15 years of progressive leadership in commercial operations or supply chain, with pharmaceutical or FMCG exposure preferred.

Qualifications

• Bachelor's degree in Business, Management, Supply Chain, Engineering, Pharmacy, or related field.
• MBA is an advantage.

Responsibilities

• Lead enterprise-wide operations across Sales, Marketing, Supply Chain, Business Development, Commercial Excellence, and Customer Service.
• Translate corporate strategy into integrated operating priorities and measurable outcomes.
• Establish KPIs, scorecards, and review mechanisms; intervene early when performance is off-track.
• Strengthen commercial operations through sales force effectiveness, CRM discipline, and analytics.
• Ensure product availability across demand planning, procurement, warehousing, logistics, and distribution.
• Lead strategic relationships with suppliers, logistics partners, distributors, and third-party service providers.
• Ensure GMP, GDP, and GSP compliance.
• Drive continuous improvement, process redesign, automation, and productivity initiatives.
• Build and develop operational leaders with clear accountability and succession planning.

Education

Bachelor's degree

MBA

Job description

CLEVR is a game-changer in the Philippine executive search industry. Our services include EXEC+TECH SEARCHES and C-LEVEL SUCCESSION. We are looking for sustainable talents that make quality leaders. Get in touch and explore possible opportunities with our career consultants—let's make progressive changes together! One of our client is looking for:

CHIEF OPERATING OFFICER

Role Overview The COO leads the company's day-to-day operations and translates corporate strategy into measurable business results. This role integrates Sales Operations, Supply Chain, Commercial Excellence, Business Development, and Customer Service into one aligned operating system, balancing growth, cost, quality, compliance, and customer experience. Reports to the President/CEO.

Key Responsibilities

• Lead enterprise-wide operations across Sales, Marketing, Supply Chain, Business Development, Commercial Excellence, and Customer Service.
• Translate corporate strategy into integrated operating priorities, governance routines, and measurable outcomes.
• Establish KPIs, scorecards, and review mechanisms; intervene early when performance is off-track.
• Strengthen commercial operations through sales force effectiveness, CRM discipline, and commercial analytics.
• Ensure product availability across demand planning, procurement, warehousing, logistics, and distribution.
• Lead strategic relationships with suppliers, logistics partners, distributors, and third-party service providers.
• Ensure compliance with pharmaceutical standards including GMP, GDP, and GSP.
• Drive continuous improvement, process redesign, automation, and productivity initiatives.
• Build and develop operational leaders with clear accountability and succession planning.

Qualifications

• Bachelor's degree in Business, Management, Supply Chain, Engineering, Pharmacy, or related field; MBA is an advantage.
• 10–15 years of progressive leadership in commercial operations, or supply chain is required. With focus on sales and marketing, and business development.
• Experience managing multiple functions in a complex, fast-moving business is required.
• Pharmaceutical, healthcare, or FMCG experience highly preferred.
• Working knowledge of GMP, GDP, and GSP requirements.
• Experience in sales force effectiveness, CRM, and 3PL management.

Additional Information:

Hybrid work schedule based in Ugong, Pasig.