Change Management Intern

AvePoint, Inc.; Cebu City; On-site; PHP 167,000 - 234,000; Full time

Job summary

AvePoint is seeking a motivated recent IT graduate to join our Technical Enrichment Program as a Technical Associate. This six-month apprenticeship provides hands-on experience in technical support and project coordination within a dynamic team.

You will learn core project management skills, work with cross-functional teams, and have the opportunity for a full-time role after completion. The program emphasizes growth and practical exposure.

Qualifications

• Recent graduate in IT/CS/Engineering or related field.
• Strong interest in project management and technical support.
• Excellent verbal and written communication skills.
• Ability to work independently and in a team.

Responsibilities

• Support planning, execution, and finalization of projects within deadlines.
• Assist in development and implementation of product support strategies.
• Coordinate project tasks and deliverables under supervision.
• Apply knowledge of our software to resolve customer issues.

Skills

Strong communication

Teamwork

Organizational skills

Independent work

Education

Bachelor's degree in IT/CS/Engineering

Tools

MS Office

Job description

AvePoint is the unifying Trust Layer for AI. AvePoint enables more than 28,000 organizations and 6,000 channel partners to protect, secure, and govern their entire AI estate across data, infrastructure, AI and agents for Microsoft, Google, Salesforce, and other leading cloud environments - so that enterprises can deploy AI with confidence and scale innovation without scaling risk. To learn more, visit www.avepoint.com .

Job Description

We are a dynamic and innovative company seeking a motivated and enthusiastic Technical Associate to join our team. This is a unique opportunity to gain hands-on experience in technical support and project management through our 6-month AvePoint Technical Enrichment Program (ATEP). As a Technical Associate, you will be an integral part of our team, working closely with our project management team. This program is designed to provide you with a comprehensive understanding of the various aspects of our operations, while also giving you the opportunity to contribute to our ongoing projects.

Responsibilities

• Support and participate in the planning, execution, and finalization of projects according to strict deadlines and within budget, focusing on learning the core aspects of project management.
• Assist in the development and implementation of product support strategies.
• Assist in coordinating and managing project tasks and deliverables under the guidance of senior project managers.
• Utilizingyour knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries under supervision.
• Participate in team meetings and provide input on possible improvements to products and processes.
• Offers insights and suggestions that contribute to the team's objectives, under the mentorship of more experienced colleagues.
• Collaborate with cross-functional teams to ensure smooth project progression.
• Assist in the preparation of project proposals, timeframes, schedule, and budget.
• Monitor and track project performance and report any issues to the project manager.
• Provide administrative support and other tasks as needed.

Qualifications

• A recent graduate of a related IT field (IT, Computer Science, Engineering, Business, Management, etc.)
• Strong interest in project management and technical support.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Gain hands-on experience in a professional work environment.
• Develop skills in project management and technical support.
• Opportunity to work with and learn from experienced professionals.
• Potential for a full-time position upon successful completion of the apprenticeship.

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drive our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .