A staffing agency in the Philippines seeks an experienced Travel Consultant to join their Cebu City office. The role involves advising clients on travel destinations, handling bookings for flights and accommodations, and resolving customer issues. Candidates should have at least 1 year of experience in the travel industry and be proficient in GDS platforms like Amadeus or Sabre. The position offers competitive benefits including health insurance and paid leaves upon regularization.
Qualifications
At least 1 year of relevant experience as a travel consultant or similar role.
Experience handling escalated cases and direct passenger communication preferred.
Familiarity with GDS platforms like Amadeus, Sabre, or Galileo required.
Responsibilities
Advise clients on travel destinations, transportation, and accommodations.
Book flights, hotels, and tour packages according to client preferences.
Communicate directly with passengers to resolve travel issues.
Provide accurate information regarding travel regulations and policies.
Liaise with airlines and hotels to confirm bookings.
Prepare detailed travel documentation and maintain client records.
Skills
Expert travel consultation skills
Customer service expertise
Communication skills
Negotiation skills
Problem-solving skills
Attention to detail
Multitasking abilities
Education
Bachelor's degree in tourism, hospitality management, or related field
Tools
GDS platforms (Amadeus, Sabre, Galileo)
Microsoft Office Suite
Online booking/reservation tools
Job description
A staffing agency in the Philippines seeks an experienced Travel Consultant to join their Cebu City office. The role involves advising clients on travel destinations, handling bookings for flights and accommodations, and resolving customer issues. Candidates should have at least 1 year of experience in the travel industry and be proficient in GDS platforms like Amadeus or Sabre. The position offers competitive benefits including health insurance and paid leaves upon regularization.