CCTV Operator

MicroSourcing; Philippines; On-site; PHP 180,000 - 280,000; Full time

Benefits offered by this job

Healthcare on day one

Performance bonuses

Paid time-off

Group life insurance

Job summary

MicroSourcing is seeking a CCTV Operator for onsite dayshift at MOA, Pasay. You will monitor hotel CCTV 24/7, raise alerts, log incidents, and coordinate with on-site staff to keep guests and properties safe.

Ideal candidates have at least 5 years in security surveillance, excellent English communication, and familiarity with Word/Excel. The role offers competitive rewards, healthcare coverage from day one, and opportunities for growth.

Qualifications

• Minimum of 5 years of professional experience in security surveillance or CCTV monitoring within hospitality or high-traffic environments.
• Excellent oral and written communication in English for clear incident reporting and coordination.
• Proficiency in Microsoft Word and Excel for daily reporting and data logging.
• Strong multitasking ability to monitor multiple camera feeds and manage incidents in real time.

Responsibilities

• Monitor all hotel CCTV cameras on a 24/7 schedule to identify security incidents and safety risks in real time.
• Raise immediate alerts to hotel management and coordinate with on-site staff during active security events.
• Produce daily monitoring logs and detailed incident reports with clear observations and precise timestamps.
• Conduct regular camera functionality checks and escalate outages or faults to technical teams.
• Adhere to data privacy, security protocols, and access control policies to protect surveillance footage.

Skills

Excellent English

MS Word & Excel

Multitasking under 24/7

Adaptive schedules

Incident reporting

Tools

CCTV software platforms

Remote monitoring technologies

Job description

Discover your 100% YOU with MicroSourcing!

Position: CCTV Operator

Location: MOA, Pasay

Work setup & shift: Onsite | Dayshift

Why join MicroSourcing?

You'll Have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a CCTV Operator, you will:

• Monitor all hotel CCTV cameras on a 24/7 schedule to identify security incidents and safety risks in real time.
• Raise immediate alerts to hotel management and coordinate with on-site staff during active security events.
• Produce daily monitoring logs and detailed incident reports featuring clear observations and precise timestamps.
• Conduct regular camera functionality checks and elevate outages, blind spots, or system faults to technical teams.
• Adhere strictly to data privacy, security protocols, and access control policies to protect sensitive surveillance footage.

What You Need

Non-negotiables

• Minimum of 5 years of professional experience in security surveillance or CCTV monitoring within the hospitality or high-traffic industry.
• Excellent oral and written communication skills in English for clear incident reporting and radio coordination.
• Proficiency in Microsoft Office applications, specifically Word and Excel, for daily reporting and data logging.
• Exceptional multitasking ability with the focus required to monitor multiple camera feeds simultaneously for extended periods.
• Ability to work adaptive schedules, including night shifts, weekends, and holidays, to support 24/7 operations.

Preferred Skills/expertise

• Prior experience working specifically within a hotel or resort security environment.
• Strong understanding of data privacy laws and ethical standards regarding video surveillance.
• Demonstrated ability to identify subtle behavioral cues or environmental risks before they elevate into incidents.
• Knowledge of various CCTV software platforms and remote monitoring technologies.
• Proven track record of working effectively under pressure during emergency or high-stress situations.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply