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TP Systems in Taguig, Philippines is seeking a Cash Application Specialist to accurately post and allocate customer payments, perform reconciliations, and resolve cash application exceptions within the Order-to-Cash framework.
You will collaborate with Credit, Billing, and Dispute Resolution, handle multiple payment channels (ACH, wires, lockbox, cards, checks), support month-end close, and uphold SOX controls. 1–4 years of experience preferred.
The Cash Application Specialist is responsible for the accurate, timely posting and allocation of customer payments, conducting bank and account reconciliations, and resolving cash application exceptions. This role directly supports efficient cash flow operations, reduces unapplied cash balances, and safeguards ledger integrity within an enterprise Order-to-Cash (O2C) shared services framework.
1. Payment Processing & Cash Allocation
Process, match, and post incoming customer remittances received through varied channels, including ACH, Wire transfers, Lockbox, credit cards, and checks.
Review remittance advices against open invoices to ensure precise, line-item matching and application in the ERP system.
Maintain daily receipt logs and ensure all incoming funds are cleared according to agreed-upon daily processing deadlines.
2. Exception Handling & Unapplied Cash Research
Conduct root-cause investigations for unidentified, unapplied, or misplaced receipts.
Research and record payment variances, including short payments, overpayments, deductions, and withholding taxes.
Collaborate cross-functionally with Credit, Collections, Billing, Dispute Resolution, and external clients to resolve open items and payment discrepancies.
3. Reconciliations & Month-End Close
Perform regular bank-to-ledger reconciliations and balance customer accounts receivable subledgers against general ledger entries.
Support month-end closing activities by providing clean audit trails, accrual details, and documentation for unapplied cash balances.
Generate and distribute weekly and monthly reporting schedules on open items, posting metrics, and cash flow trends.
4. Compliance & Operational Excellence
Maintain strict adherence to internal controls, SOX compliance guidelines, and organizational accounting policies.
Consistently meet or exceed established Service Level Agreements (SLAs), turnaround times, and quality benchmark metrics.
Communication Skills: Excellent written and verbal English communication skills for collaborating with US stakeholders, onshore partners, and corporate clients.
Detail Orientation: High level of numerical accuracy, speed, and analytical rigor in high-volume transaction environments.
Shift Flexibility: Must be willing and fully available to work fixed US business hours / night shifts.
Experience Level: 1–4 years of relevant experience in Accounts Receivable, Cash Applications, or Shared Services Finance operations.